Lettings Manager/ Property Manager

Honeycomb is delighted to be working alongside an established and highly regarded property business in Northern Ireland to appoint a Lettings Manager / Property Manager to join their busy and growing team.

THE OPPORTUNITY

This is an excellent opportunity for an experienced property professional to take responsibility for the day-to-day management of a lettings and property management portfolio. You will play a key role in ensuring properties are managed effectively, landlords and tenants receive an excellent level of service, and the wider team operates smoothly.

The successful candidate will oversee a team of two, providing guidance and support while maintaining high standards across property management, lettings administration and customer service. This role would suit someone who is confident managing a varied workload, enjoys building relationships and can take ownership of the full property management process.

THE ORGANISATION

You will be joining a well-established property business with a strong presence in the local market and a reputation for delivering a professional and customer-focused service. The organisation offers a busy and varied working environment, with the opportunity to take on a key role within the property management team and contribute to the continued success of the business.

PACKAGE & BENEFITS

• Competitive salary of £30,000-£35,000 plus lucrative commission
• Excellent annual leave and benefits package
• Monday to Friday, 8:30am-5pm, with one in three Saturdays from 9:30am-12:30pm
• Company mobile phone/phone allowance
• Opportunity to lead and support a team of two
• Join an established and respected property business
• Opportunity to take ownership of a varied property portfolio

KEY RESPONSIBILITIES

• Oversee the day-to-day management of a residential lettings and property management portfolio
• Manage the lettings process, including property marketing, arranging viewings, processing applications and coordinating tenancy agreements
• Build and maintain strong relationships with landlords, tenants and prospective clients
• Act as the main point of contact for property management queries, resolving issues efficiently and professionally
• Coordinate property maintenance, repairs and contractor visits, ensuring issues are addressed promptly
• Manage tenancy renewals, check-ins, check-outs and other key stages of the tenancy lifecycle
• Ensure properties meet relevant compliance requirements and that documentation and records are maintained accurately
• Support landlords with updates on their properties, maintenance requirements and tenancy matters
• Oversee and support two members of staff, allocating workloads and ensuring service standards are consistently maintained
• Monitor the performance and organisation of the property management function, identifying opportunities to improve processes and efficiency
• Assist with the growth and development of the lettings portfolio by maintaining excellent client relationships and identifying new business opportunities where appropriate

WHAT WE ARE LOOKING FOR

• Previous experience in lettings or residential property management is essential
• Strong understanding of the property management and tenancy lifecycle
• Experience managing landlord and tenant relationships, with excellent customer service skills
• Previous supervisory or team leadership experience would be highly advantageous
• Excellent organisational skills, with the ability to prioritise a varied and often fast-paced workload
• Strong communication, negotiation and problem-solving skills
• Good understanding of relevant tenancy legislation and property compliance requirements
• Confident managing maintenance issues, coordinating contractors and resolving property-related queries
• Proactive, professional and commercially aware, with the ability to work independently and lead by example

If you require any adjustments or support during the recruitment process due to a disability, please get in touch with us directly so we can discuss your requirements.

Honeycomb is an equal opportunities employer.

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