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- Tasks: Manage patient bookings and provide excellent customer service in a healthcare setting.
- Company: Join the Southern Health and Social Care Trust, a supportive and inclusive workplace.
- Benefits: Earn £12.75 per hour with a temporary contract until August 2026.
- Other info: Flexible shift patterns and opportunities for professional growth.
- Why this job: Make a difference in healthcare while gaining valuable administrative experience.
- Qualifications: 4 GCSEs including English or 2 years' clerical experience required.
The predicted salary is between 26500 - 26500 £ per year.
Honeycomb are delighted to be working with the Southern Health and Social Care Trust to recruit a Temporary Band 3 Booking Clerk Administrator. This role will initially be located in Portadown but will then move to Lurgan from June 2026. It is a full-time position offering the below shift pattern.
Location: Initially Portadown, then Lurgan from June 2026
Salary: £12.75 per hour
Contract: Temporary until August 2026
Hours: This position offers the following shift pattern
- Weeks 1-4: Mon - Fri 4 days 8am to 4pm, 1 day 10am to 6pm
- Week 5: Mon - Sat 3 days 8am to 4pm, 1 day 10am to 6pm, 1 day 8am to 11.30am, Saturday 9am to 1pm
Key responsibilities:
- Manage patient booking and registration processes
- Handle incoming and outgoing correspondence efficiently
- Speak with patients and healthcare professionals by telephone and email
- Maintain accurate electronic and manual records
- Prioritise workload to meet service deadlines and standards
- Support the ongoing development of electronic referral systems
- Deliver excellent customer service with professionalism and empathy
- Work collaboratively with colleagues across the Trust
Essential Criteria:
- 4 GCSEs (Grades A-C) including English Language and 1 year's clerical/administrative experience OR 2 years' clerical/administrative experience
- Experience using Microsoft Word or equivalent software
- Strong communication and organisational skills
- Ability to work independently and as part of a team
- Ability to prioritise workload effectively
Desirable:
- Experience using HSCNI software packages including PARIS
If you wish to apply in confidence, please submit your CV via the link provided or contact Ashlea Parte for further information. Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made.
Please note: Successful candidates may be required to complete a Basic or Enhanced Access NI security check (fee of £18+). A previous conviction will not automatically disqualify you; all information is treated in strict confidence. For further details, visit: Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity.
Booking Clerk Administrator (Temporary) employer: Honeycomb Jobs Ltd
Contact Detail:
Honeycomb Jobs Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Booking Clerk Administrator (Temporary)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare sector. A personal recommendation can make all the difference when applying for roles like the Booking Clerk Administrator.
✨Tip Number 2
Prepare for the interview by researching the Southern Health and Social Care Trust. Understand their values and how they operate. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice common interview questions related to administrative roles. Think about scenarios where you've demonstrated strong communication and organisational skills. We want you to shine when discussing your experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Honeycomb and the Southern Health and Social Care Trust.
We think you need these skills to ace Booking Clerk Administrator (Temporary)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Booking Clerk Administrator role. Highlight your clerical experience and any relevant skills, like using Microsoft Word. We want to see how you fit into our team!
Show Off Your Communication Skills: Since you'll be dealing with patients and healthcare professionals, it's crucial to showcase your strong communication skills. Use examples in your application that demonstrate how you've effectively communicated in previous roles.
Be Organised: This role requires excellent organisational skills, so make sure your application reflects that. Use clear headings and bullet points in your CV to make it easy for us to read and find the information we need.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Honeycomb Jobs Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Booking Clerk Administrator. Familiarise yourself with patient booking processes and the importance of maintaining accurate records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves speaking with patients and healthcare professionals, be prepared to demonstrate your strong communication skills. Think of examples from your past experience where you've effectively communicated, whether by phone or email, and how you handled any challenges that arose.
✨Highlight Your Organisational Skills
The ability to prioritise workload is crucial for this position. Come prepared with specific examples of how you've managed multiple tasks in previous roles. Discuss any tools or methods you use to stay organised, as this will show that you can handle the demands of the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the shift patterns, or the electronic referral systems they use. This not only shows your interest but also helps you determine if the role is the right fit for you.