Receptionist/front of House - Immediate Start in Belfast

Honeycomb is recruiting for an experienced Front of House professional to join a leading organisation within the legal sector, providing a first-class service across reception, meetings, events, and member enquiries. The Job This is a fantastic opportunity for an experienced Front of House professional to take responsibility for the smooth and efficient running of a busy reception area. Working as part of a wider team, you will provide a high-quality customer service experience, manage a busy multi-line switchboard, coordinate meeting room bookings, support events, and assist with IT and audio-visual facilities. The Company This established organisation offers a professional and supportive working environment, with modern facilities used for a wide range of meetings, events, seminars, negotiations, and professional gatherings. 25 days' annual leave + 13 bank holidays/closure days * 10% employer pension contribution * Private medical insurance * Employee discount schemes * Access to local affinity schemes * Full-time working pattern * Training and development opportunities The Role * Meeting and greeting visitors, members, clients, and guests in a professional and welcoming manner * Answering a busy multi-line switchboard and directing calls as required * Responding to telephone and general enquiries in a timely and professional manner * Managing enquiries and bookings for meeting rooms and facilities * Setting up IT, audio-visual, and video conferencing equipment where required * Supporting hybrid and virtual meetings using platforms such as Microsoft Teams and Zoom * Managing refreshments, including room set-up, catering orders, replenishment, and tidiness * Working with colleagues to ensure reception and meeting areas are appropriately covered * Engaging with clients and promoting available meeting facilities * Supporting Facilities Management during emergency situations where required * Acting as a Fire Warden following appropriate training * Maintaining high standards across reception and meeting areas * The Person * Minimum of 5 GCSEs or equivalent, including English and Maths, at grade C or above * Previous experience in a Front of House, Reception, Customer Service, Office, or Hospitality role is essential * Experience working on a busy multi-line switchboard * Experience within a legal or professional services environment would be advantageous * Strong Microsoft Office skills, particularly Outlook, Excel, Teams and Zoom * Excellent verbal communication skills, with confidence engaging face-to-face and by telephone * A proactive, flexible, and positive approach with a strong 'can-do' attitude * If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.