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- Tasks: Be the go-to person for engineers, managing work orders and providing essential updates.
- Company: Join a respected organisation in Greater Belfast with a supportive team culture.
- Benefits: Hybrid working, competitive salary, early finish on Fridays, and free on-site parking.
- Why this job: Gain valuable experience and develop your skills in a dynamic environment.
- Qualifications: Previous helpdesk experience and proficiency in IT systems required.
- Other info: Long-term temporary role with potential for extension and great career growth.
The predicted salary is between 24000 - 36000 £ per year.
Honeycomb is delighted to be working alongside our reputable client to recruit for a Temporary Helpdesk Coordinator, based in Greater Belfast. This is a fantastic opportunity to be part of a highly respected organisation where you'll gain valuable experience and develop your skills. This is a long-term temporary opportunity of 12 months with a view to potential extension for the right candidate.
Your new role of Helpdesk Coordinator involves being the main point of contact for engineers ensuring work orders are being recorded and closed out in an efficient and timely manner. You will be responsible for providing effective communication across the department providing essential updates on weekly figures. You will be tasked with generating reports for auditing purposes, ensuring details are accurate. You also will be providing essential administrative support to the wider team where required.
For you to excel in this role you should have previous experience working in a similar position. You should be proficient in the use of IT systems as well as previous use of facilities management software. You should be comfortable working off initiative as well as collaboratively. You should also pride yourself on providing a high level of service as well as possessing great organisational skills.
The salary for this role can be negotiated depending on experience. This is a hybrid role, with working hours of Monday - Friday and an early finish on Friday. As well as wonderful facilities there is also free on-site parking available.
To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Adam Kelly, Recruitment Consultant for further information. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Even if this position is not right for you, we may have others that are. Please visit Honeycomb to view a wide selection of our current jobs.
Helpdesk Coordinator in Belfast employer: Honeycomb Jobs Ltd
Contact Detail:
Honeycomb Jobs Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Coordinator in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Helpdesk Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Helpdesk Coordinator roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your skills effectively.
✨Tip Number 3
Show off your tech skills! Since this role requires proficiency in IT systems and facilities management software, be ready to discuss your experience with these tools. If you’ve got any certifications or training, flaunt them!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always updating our listings, so keep checking back for new opportunities that fit your skills.
We think you need these skills to ace Helpdesk Coordinator in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Helpdesk Coordinator role. Highlight your relevant experience and skills, especially those related to IT systems and facilities management software. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your previous work that align with the responsibilities mentioned in the job description. We love a good story!
Be Clear and Concise: When filling out your application, keep it clear and concise. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication, just like what you'll be doing in the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the link provided in the job ad!
How to prepare for a job interview at Honeycomb Jobs Ltd
✨Know Your Stuff
Before heading into the interview, make sure you brush up on your knowledge of helpdesk operations and facilities management software. Familiarise yourself with common IT systems and be ready to discuss how you've used them in previous roles. This will show that you're not just a good fit for the role but also genuinely interested in it.
✨Show Off Your Communication Skills
As a Helpdesk Coordinator, effective communication is key. Prepare examples of how you've successfully communicated updates or resolved issues in past positions. Practising clear and concise responses will help you demonstrate your ability to keep everyone in the loop, which is crucial for this role.
✨Be Organised and Proactive
Highlight your organisational skills by discussing how you manage multiple tasks or projects simultaneously. Think of specific instances where you took the initiative to improve processes or support your team. This will illustrate your ability to work independently while still being a team player.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of reports you'll be generating, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
