Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers and resolve queries in a friendly, professional manner.
- Company: Established business in Belfast with a strong focus on customer service.
- Benefits: Earn £13 per hour for a full-time, 2-week temporary role.
- Other info: Join a supportive team and enjoy a dynamic work environment.
- Why this job: Gain valuable experience in customer service and enhance your communication skills.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 26000 - 27000 £ per year.
Honeycomb is delighted to be working with an excellent client, recruiting for a Customer Support Administrator on a temporary basis. This is a well-established business, based in Belfast.
The Role
As a customer support administrator, you will provide support to the domestic team, respond to customer queries and co-ordinate with internal teams to effectively resolve issues or complaints.
Key Responsibilities
- Manage enquiries with a helpful and professional attitude
- Liaise with Domestic Team
- Accurately update customer relationship management system
- Logging and investigating complaints, work closely with internal teams to find solutions
The Ideal Candidate
- A strong background in a customer service role
- Administrative background
- Excellent written and verbal communication skills
- Previous experience working with Microsoft Packages
What is on offer?
- 2-week temporary role
- Full time hours 09:00-17:00
- Hourly rate of £13 per hour
If you wish to apply in confidence, please submit your CV via the link provided. Alternatively call Chloe Winter on the number provided. Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made. Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity.
Customer Support Temp in Belfast employer: Honeycomb Jobs Ltd
Contact Detail:
Honeycomb Jobs Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Temp in Belfast
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent achievements can help us tailor our answers and show that we're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how we would handle difficult customers or complaints, as this will help us demonstrate our problem-solving skills during the interview.
✨Tip Number 3
Don’t forget to prepare questions for the interviewer! This shows that we’re engaged and gives us a chance to find out if the company is the right fit for us too.
✨Tip Number 4
Apply through our website for a smoother process. It’s often easier to track our application and we might even get updates directly from the hiring team!
We think you need these skills to ace Customer Support Temp in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and administrative skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Support Temp role. Keep it friendly and professional, just like we would in our customer interactions.
Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and free of typos. We want to see that you can communicate effectively, just like you would with our customers.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board quickly!
How to prepare for a job interview at Honeycomb Jobs Ltd
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled customer queries in the past and what strategies you use to maintain a helpful and professional attitude.
✨Familiarise Yourself with the Company
Do a bit of research on the company you're interviewing with. Understand their values, mission, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Communication Skills
Since excellent written and verbal communication skills are key for this role, practice articulating your thoughts clearly. You might even want to rehearse common interview questions with a friend or in front of a mirror.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a Customer Support Administrator. Prepare examples of how you would log complaints, investigate issues, and liaise with internal teams to find solutions. This will demonstrate your problem-solving abilities.