Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support frontline services and manage incoming complaints with empathy and professionalism.
- Company: Join the dedicated team at Ards Hospital, a key player in healthcare.
- Benefits: Full-time hours, onsite parking, and weekly pay.
- Why this job: Make a real difference in a busy environment while developing your administrative skills.
- Qualifications: Relevant qualifications and administrative experience required.
- Other info: Dynamic role with opportunities for personal growth and support during recruitment.
The predicted salary is between 24000 - 36000 £ per year.
Honeycomb are delighted to work with Ards Hospital to recruit for a Band 4 Administrator to join the busy team on a full-time temporary basis.
Ards Hospital is seeking an experienced and highly organised Band 4 Administrator to join our team in a busy and demanding environment. This is a key administrative role that supports frontline services and ensures effective communication between service users, clinical teams, and management.
The Person
The successful candidate will be responsible for handling incoming complaints from service users, requiring a high level of empathy, professionalism, and discretion. You must be able to manage sensitive information, remain calm under pressure, and communicate effectively with individuals who may be distressed or dissatisfied with services.
You will also be expected to demonstrate excellent IT and system skills, with experience in using a range of computer systems and Microsoft Office packages.
Key Responsibilities Include:
- Managing and responding to incoming complaints from service users
- Maintaining accurate records and documentation
- Using computer systems for word processing, email management, data input, and report generation
- Supporting wider administrative functions within the department
- Working effectively within a fast-paced team environment
Essential Criteria - Qualifications / Experience
Applicants must meet one of the following:
- Option 1: HNC/D (in a relevant subject related to the post) or equivalent, and 1 year's administrative experience at Band 3 (or equivalent).
- Option 2: NVQ Level 3 in Administration (or equivalent), and 2 years' administrative experience at Band 3 (or equivalent).
- Option 3: 4 GCSEs (Grade A-C) or equivalent, one of which must be English Language, and 3 years' administrative experience at Band 3 (or equivalent).
Essential Skills
Candidates must demonstrate experience using computer systems and software for:
- Word processing
- Managing emails
- Data input
- Extracting information to produce reports
To apply in confidence, please submit your CV via the link provided or contact Geraldine Stevenson for more information. If you require any adjustments or support during the recruitment process, please let us know so appropriate arrangements can be made.
Please note: Successful candidates may need to complete a Basic or Enhanced Access NI check (fee of £18+). A previous conviction will not automatically prevent appointment; all disclosures are managed confidentially.
Honeycomb is an equal opportunities employer. Due to high application volumes, we may not be able to respond to every applicant individually, but we appreciate your interest in this role.
Band 4 Administrative Support Officer temp Full Time employer: Honeycomb Jobs Ltd
Contact Detail:
Honeycomb Jobs Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 4 Administrative Support Officer temp Full Time
✨Tip Number 1
Get to know the company! Research Ards Hospital and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be handling complaints and sensitive information, it's crucial to demonstrate empathy and professionalism. Role-play with a friend or family member to get comfortable with potential scenarios.
✨Tip Number 3
Show off your IT skills! Be ready to discuss your experience with Microsoft Office and other computer systems. Maybe even prepare a quick demo of how you manage emails or create reports to impress the interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing this Band 4 Administrative Support Officer role.
We think you need these skills to ace Band 4 Administrative Support Officer temp Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Band 4 Administrator role. Highlight your relevant experience, especially in handling complaints and using IT systems. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: Since this role involves a lot of communication with service users and clinical teams, emphasise your ability to communicate effectively. Share examples where you've handled sensitive situations with empathy and professionalism.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward applications that get right to the heart of your qualifications.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Honeycomb Jobs Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Band 4 Administrator. Familiarise yourself with the key tasks like handling complaints and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Empathy
Since you'll be dealing with service users who may be distressed, it's crucial to convey your ability to handle sensitive situations with empathy and professionalism. Prepare examples from your past experiences where you've successfully managed difficult conversations or complaints.
✨Brush Up on IT Skills
As this role requires strong IT skills, especially with Microsoft Office, make sure you're comfortable using these tools. You might be asked about your experience with data input and report generation, so be ready to discuss specific software you've used and how you've applied it in previous roles.
✨Practice Calm Communication
In a fast-paced environment like Ards Hospital, staying calm under pressure is key. Practice answering common interview questions while maintaining a composed demeanour. This will not only help you feel more confident but also demonstrate your ability to communicate effectively, even in challenging situations.
