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- Tasks: Support the sales team with admin tasks and provide top-notch customer service.
- Company: Join a passionate IT company that values fairness, integrity, and trust.
- Benefits: Enjoy a competitive salary, hybrid work, private healthcare, and 24+ days off.
- Why this job: Be part of a fun office culture while making a real impact in cyber security.
- Qualifications: 3+ years in sales support or customer service; strong communication and negotiation skills required.
- Other info: Extra day off for your birthday and fantastic social events await you!
The predicted salary is between 28000 - 30000 £ per year.
Honeycomb is thrilled to be exclusively partnering with a booming cyber security company in the recruitment of a full time Sales Support Administrator based in Antrim at £28,000 – £30,000. Your Package/Benefits: You will have the opportunity to work in a busy, fun, and engaging office environment. On top of this you will also receive: Competitive salary £28,000 – £30,000 Hybrid working policy Private medical Health care cash plan 24 days annual leave + 7 statutory days Extra day off for your birthday Pension scheme Fantastic social & charity team events The company: You will have the pleasure of working with an IT company that are truly passionate about their employees and customers alike. Fairness, integrity, and trust are their main values, and this is evident throughout the business. What would a typical day look like for you? You will be dealing with both the clients and individual users of the company, this is why it’s important to express the same high-quality level of customer service across the board. Some responsibilities within your role will be: Provide administrative sales support for the Sales Team Excellent customer service, answering calls and forwarding where appropriate Managing own workload, ensuring completion to invoicing in a timely fashion Maintain and updating customer records using the internal system, ensuring accuracy Customer licensing renewals, managing ongoing customer communication Dealing with customer queries, maintain positive working relationships with clients, upselling where appropriate Processing sales orders using attention to detail Negotiating with suppliers, agreeing prices in consultation with the Account Managers, maintaining competitive pricing, timely deliver and ensuring items match their specifications Generating purchase orders, following up with suppliers regarding delivery dates and being on hand for any queries Checking off goods received into the system daily, ensuring up to date information for the sales and technical teams Providing ad hoc support assigned by the Team Lead/senior staff You will need: Must have experience working on renewals and working within a similar environment At least 3 years’ experience in a sales support or customer service role Good customer service skills, ability to negotiate Ability to maintain and build new and existing relationships High attention to detail and accuracy Strong organisational and time management skills Excellent written and verbal communication To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Caila Cunningham at Honeycomb on . If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Even if this position is not right for you, we may have others that are. Please visit Honeycomb to view a wide selection of our current jobs. Skills: Sales Support Administrator Sales Admin Renewals Customer Relationship Client Service
Sales Support Administrator employer: Honeycomb Jobs Limited
Contact Detail:
Honeycomb Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarize yourself with the cyber security industry. Understanding the key players, trends, and challenges in this field will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience. Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully managed client relationships and resolved issues in previous positions.
✨Tip Number 3
Showcase your organizational skills. The job requires strong time management and attention to detail, so think of ways to illustrate how you've effectively prioritized tasks and maintained accuracy in your work.
✨Tip Number 4
Prepare for questions about negotiation. Since negotiating with suppliers is part of the role, consider discussing any relevant experiences where you've successfully negotiated terms or prices in a professional setting.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support and customer service. Emphasize your ability to manage renewals and maintain customer relationships, as these are key aspects of the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the cyber security industry. Mention specific examples of how you've provided excellent support in previous roles.
Highlight Key Skills: In your application, clearly outline your skills in negotiation, attention to detail, and organizational abilities. These are crucial for the Sales Support Administrator position and should be evident in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Honeycomb Jobs Limited
✨Showcase Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to maintain positive relationships and upsell when appropriate.
✨Demonstrate Attention to Detail
Given the importance of accuracy in managing customer records and processing sales orders, discuss instances where your attention to detail made a significant impact. This could include examples of how you ensured data accuracy or caught errors before they became issues.
✨Prepare for Negotiation Scenarios
As the position involves negotiating with suppliers, think about your negotiation experiences. Be ready to discuss strategies you've used to agree on prices or resolve conflicts, showcasing your ability to maintain competitive pricing while ensuring quality.
✨Familiarize Yourself with the Company Values
Research the company's values of fairness, integrity, and trust. During the interview, express how these values resonate with you and provide examples of how you've embodied similar principles in your previous roles.
