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- Tasks: Coordinate daily operations, ensuring guests enjoy a seamless luxury experience.
- Company: Join a top-tier luxury hospitality provider in a prime Belfast location.
- Benefits: Enjoy a competitive salary of £35,000 and varied working hours.
- Why this job: Be part of a dynamic team focused on exceptional customer service and high standards.
- Qualifications: Hospitality experience preferred; restaurant or tourism backgrounds also welcome.
- Other info: Flexible shifts and a commitment to equality in the recruitment process.
The predicted salary is between 28000 - 42000 £ per year.
Honeycomb is delighted to be working with our client, a luxury hospitality provider, to recruit for an Operations Coordinator on a permanent basis. This is an exceptional opportunity to work within a high-end establishment which values customer experience above all else. The business is situated in a prime Belfast location and no expense has been spared to set the property apart from all other businesses on the market.
The role of Operations Coordinator is a dynamic hospitality role which incorporates customer service, administration and a hands-on approach to the day to day running of the business. You will ensure guests receive a seamless service and effective communication at every part of their stay. You will update booking information and be on hand to provide advice/suggestions to guests when required. You will work closely with the housekeeping team to maintain the high standard of cleanliness expected throughout the building, and be proactive in identifying areas for improvement.
The right person for this role will be a hospitality professional, with experience ideally gained from within a residential/hotel setting. You will possess a positive attitude and be confident in liaising with various stakeholders daily. Whilst hotel experience is preferable, experience gained from within restaurants/tourism will also be considered.
The package for this role is a highly attractive salary of £35,000 per annum. Due to the nature of the business, the role requires a variation in hours, covering 9-5, 12-8 and 1-9 across a variety of days. Full details can be discussed with Honeycomb, however the shifts are split amongst the team and hours are varied.
To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Erin Butler, Industry Manager at Honeycomb. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.
Operations Coordinator (Luxury Hospitality - 35K) employer: Honeycomb Jobs Limited
Contact Detail:
Honeycomb Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator (Luxury Hospitality - 35K)
✨Tip Number 1
Familiarise yourself with the luxury hospitality sector. Research the latest trends and customer expectations in high-end establishments to demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the hospitality industry. Attend events or join online forums where you can connect with others who work in luxury settings, as personal recommendations can make a significant difference.
✨Tip Number 3
Prepare to discuss your hands-on experience in operations. Be ready to share specific examples of how you've improved customer service or streamlined processes in previous roles, as this will highlight your suitability for the position.
✨Tip Number 4
Showcase your adaptability and positive attitude. In a dynamic role like this, being able to demonstrate your flexibility and willingness to tackle various tasks will set you apart from other candidates.
We think you need these skills to ace Operations Coordinator (Luxury Hospitality - 35K)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in operations or customer service roles. Use specific examples that demonstrate your ability to manage day-to-day operations and enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury hospitality. Mention why you are interested in the Operations Coordinator role and how your skills align with the company's values and expectations.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as effective communication, problem-solving, and teamwork. Provide examples of how you've successfully liaised with stakeholders or improved processes in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Honeycomb Jobs Limited
✨Showcase Your Customer Service Skills
As the role focuses heavily on customer experience, be prepared to share specific examples of how you've provided exceptional service in previous positions. Highlight any situations where you went above and beyond to ensure guest satisfaction.
✨Demonstrate Your Organisational Abilities
The Operations Coordinator role requires strong administrative skills. Discuss your experience with managing bookings, coordinating schedules, or any relevant software you've used. Being organised is key in a dynamic hospitality environment.
✨Emphasise Team Collaboration
Since you'll be working closely with various teams, including housekeeping, it's important to convey your ability to work well with others. Share examples of how you've successfully collaborated with different departments to achieve common goals.
✨Be Ready for Scenario Questions
Prepare for questions that assess your problem-solving skills in real-time scenarios. Think about potential challenges you might face in the role and how you would handle them, especially regarding guest complaints or operational issues.
