At a Glance
- Tasks: Provide vital admin support to elected Members and Council Committees in a fast-paced environment.
- Company: Join a leading local government organisation making a difference in the community.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive work culture.
- Other info: Full-time temporary position with opportunities for growth and development.
- Why this job: Be part of the democratic process and help shape local governance.
- Qualifications: Relevant qualifications or extensive clerical experience required.
The predicted salary is between 24000 - 28000 £ per year.
Honeycomb is delighted to be partnering with a leading local government organisation to recruit a Member Services Officer. This role sits within the Finance and Governance Directorate and provides vital administrative and governance support to elected Members, Council Committees, and democratic services functions. This is an excellent opportunity for an experienced administrator with strong minute-taking, committee support, and organisational skills who enjoys working in a fast-paced environment with competing priorities and strict deadlines.
As Member Services Officer, you will provide comprehensive and confidential administrative support to elected Members and Council Committees, ensuring the smooth delivery of governance and democratic services. Key duties will include:
- Preparing agendas, reports, minutes, and meeting documentation
- Attending Council and Committee meetings and accurately recording proceedings
- Coordinating paperless committee systems and the circulation of documents
- Maintaining records relating to Members' attendance, expenses, committee memberships, gifts, and hospitality declarations
- Organising meetings, room bookings, hospitality, and virtual meeting arrangements
- Supporting the Mayor and Deputy Mayor with administrative requirements
- Liaising with Members, Council officers, and external organisations
- Managing governance records, registers, calendars, and committee information
- Assisting with Freedom of Information requests and election-related administration
The successful candidate will be required to work across two organisational sites in Newtownabbey and Antrim and will occasionally be required to work outside normal office hours to support Council and Committee meetings. This is a full time Temporary Position for up to 3 months.
Essential Criteria
- LCCI Secretary's Certificate, BTEC National Certificate in Business Studies, or another relevant Level 3 qualification or RSA/OCR Stage II Word Processing (or equivalent) OR A minimum of 4 years' relevant clerical experience where the above qualifications are not held
- A minimum of 2 years' relevant clerical experience, including:
- Use of Microsoft Office applications
- Preparation of agendas, reports, minutes, and general correspondence
- Managing demanding workloads and conflicting priorities to meet deadlines
- Excellent organisational and interpersonal skills
- Ability to prioritise workload effectively
- Ability to maintain high levels of accuracy and produce clear and concise records of meetings
- Full current UK driving licence and access to a car required. Consideration will be given to alternative travelling proposals for applicants with a disability who are unable to hold a driving licence
- Willingness to work additional hours when required in line with organisational requirements
Member Services Officer TLNT1_NI in Newtownabbey employer: Honeycomb Jobs Limited
Honeycomb is an exceptional employer, offering a dynamic work environment within a leading local government organisation. Employees benefit from a supportive culture that values professional growth and development, alongside the opportunity to contribute meaningfully to community governance. With flexible working arrangements and a commitment to employee well-being, this role as a Member Services Officer promises not only job satisfaction but also a chance to make a real impact in the local area.
StudySmarter Expert Advice🤫
We think this is how you could land Member Services Officer TLNT1_NI in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to your connections in local government or related fields. A friendly chat can lead to insider info about job openings and even referrals that could give you the edge.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative support and governance. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've managed competing priorities and tight deadlines in past roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Member Services Officer TLNT1_NI in Newtownabbey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience. We want to see how your skills match the role of Member Services Officer, so don’t hold back on showcasing your minute-taking and organisational prowess!
Showcase Your Skills:Use specific examples to demonstrate your abilities in managing workloads and meeting deadlines. We love seeing how you’ve tackled competing priorities in the past, so share those stories with us!
Be Clear and Concise:When preparing your application, clarity is key! We appreciate well-structured documents that are easy to read. Make sure your records of meetings and correspondence are spot on, as this reflects your attention to detail.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into the mix for this exciting opportunity!
How to prepare for a job interview at Honeycomb Jobs Limited
✨Know Your Stuff
Make sure you’re familiar with the role of a Member Services Officer and the specific duties mentioned in the job description. Brush up on your knowledge of governance processes, minute-taking, and how to prepare meeting documentation. This will show that you’re genuinely interested and ready to hit the ground running.
✨Showcase Your Organisational Skills
During the interview, be prepared to discuss examples of how you've managed competing priorities in previous roles. Use specific instances where you successfully organised meetings or handled tight deadlines. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for this position.
✨Practice Your Minute-Taking
Since minute-taking is a key part of the job, it’s a good idea to practice summarising meetings or discussions beforehand. You might even want to bring a sample of your minutes to the interview to showcase your skills. This practical demonstration can really set you apart from other candidates.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, the challenges faced by the Council, or how success is measured in this role. It shows that you’re engaged and thinking ahead about how you can contribute to the organisation.
