At a Glance
- Tasks: Provide vital admin support to elected Members and Council Committees in a fast-paced environment.
- Company: Join a leading local government organisation committed to community service.
- Benefits: Full-time role with training, development opportunities, and a supportive team.
- Other info: Work across two sites with potential for flexible hours.
- Why this job: Make a real impact in governance and democratic services while enhancing your skills.
- Qualifications: Relevant qualifications or extensive clerical experience required.
The predicted salary is between 24000 - 28000 £ per year.
Honeycomb is delighted to be partnering with a leading local government organisation to recruit a Member Services Officer. This role sits within the Finance and Governance Directorate and provides vital administrative and governance support to elected Members, Council Committees, and democratic services functions. This is an excellent opportunity for an experienced administrator with strong minute-taking, committee support, and organisational skills who enjoys working in a fast-paced environment with competing priorities and strict deadlines.
As Member Services Officer, you will provide comprehensive and confidential administrative support to elected Members and Council Committees, ensuring the smooth delivery of governance and democratic services. Key duties will include:
- Preparing agendas, reports, minutes, and meeting documentation
- Attending Council and Committee meetings and accurately recording proceedings
- Coordinating paperless committee systems and the circulation of documents
- Maintaining records relating to Members' attendance, expenses, committee memberships, gifts, and hospitality declarations
- Organising meetings, room bookings, hospitality, and virtual meeting arrangements
- Supporting the Mayor and Deputy Mayor with administrative requirements
- Liaising with Members, Council officers, and external organisations
- Managing governance records, registers, calendars, and committee information
- Assisting with Freedom of Information requests and election-related administration
The successful candidate will be required to work across two organisational sites in Newtownabbey and Antrim and will occasionally be required to work outside normal office hours to support Council and Committee meetings. This is a full-time Temporary Position for up to 3 months.
Essential Criteria
- LCCI Secretary's Certificate, BTEC National Certificate in Business Studies, or another relevant Level 3 qualification or RSA/OCR Stage II Word Processing (or equivalent) OR A minimum of 4 years' relevant clerical experience where the above qualifications are not held
- A minimum of 2 years' relevant clerical experience, including:
- Use of Microsoft Office applications
- Preparation of agendas, reports, minutes, and general correspondence
- Managing demanding workloads and conflicting priorities to meet deadlines
Excellent organisational and interpersonal skills
Ability to prioritise workload effectively
Ability to maintain high levels of accuracy and produce clear and concise records of meetings
Full current UK driving licence and access to a car required. Consideration will be given to alternative travelling proposals for applicants with a disability who are unable to hold a driving licence
Willingness to work additional hours when required in line with organisational requirements.
Package & Benefits
- Full-time opportunity
- Supportive and collaborative team environment
- Training and development opportunities
- Opportunity to work within a key governance and democratic services function
How to Apply
To apply for this role, please submit your CV via the application form provided.
Disclaimer
If you have a disability, which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Please note that we are currently receiving an exceptionally high volume of applications and will be unable to shortlist candidates who do not meet the specific requirements for this role. Due to this volume, we may be unable to provide individual feedback. We thank you in advance for your understanding.
Member Services Officer in Newtownabbey employer: Honeycomb Jobs Limited
Honeycomb offers a dynamic and supportive work environment for the Member Services Officer role, where you will play a crucial part in facilitating governance and democratic services within a leading local government organisation. With a focus on employee development, you will benefit from training opportunities and a collaborative team culture, all while contributing to meaningful public service in the vibrant communities of Newtownabbey and Antrim.
StudySmarter Expert Advice🤫
We think this is how you could land Member Services Officer in Newtownabbey
✨Tip Number 1
Get to know the company! Research Honeycomb and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you!
✨Tip Number 3
Prepare for those tricky interview questions. Think about how your experience aligns with the role of Member Services Officer, especially your organisational skills and ability to manage competing priorities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email. It shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace Member Services Officer in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Member Services Officer role. Highlight your relevant experience in administration, minute-taking, and managing competing priorities. We want to see how your skills match what we're looking for!
Showcase Your Skills:Don’t forget to showcase your organisational and interpersonal skills in your application. Use specific examples from your past experiences that demonstrate your ability to handle demanding workloads and meet deadlines. This will help us see you in action!
Keep It Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to read and understand. Avoid jargon unless it's relevant to the role!
Apply Through Our Website:Remember to apply through our website using the application form provided. This helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Honeycomb Jobs Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Member Services Officer. Familiarise yourself with the key duties mentioned in the job description, like preparing agendas and taking minutes. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, be ready to discuss specific examples from your past experience. Think about times when you managed competing priorities or met tight deadlines. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle real-life situations in the role. For instance, they might ask how you'd manage a last-minute change to a meeting agenda. Practising these scenarios can help you articulate your thought process and problem-solving abilities during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges the department is currently facing, or how success is measured in this role. This shows your enthusiasm and helps you determine if the organisation is the right fit for you.
