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For Companies At a Glance
- Tasks: Support customers and resolve queries in a friendly, professional manner.
- Company: Established business in Belfast with a strong reputation.
- Benefits: Earn £13 per hour for a full-time, 2-week temporary role.
- Other info: Opportunity to work in a supportive environment with equal opportunities.
- Why this job: Gain valuable experience in customer service and administration.
- Qualifications: Strong communication skills and a background in customer service.
The predicted salary is between 26000 - 27000 £ per year.
Honeycomb is delighted to be working with an excellent client, recruiting for a Customer Support Administrator on a temporary basis. This is a well-established business, based in Belfast.
The Role
As a customer support administrator, you will provide support to the domestic team, respond to customer queries and co-ordinate with internal teams to effectively resolve issues or complaints.
Key Responsibilities
- Manage enquiries with a helpful and professional attitude
- Liaise with Domestic Team
- Accurately update customer relationship management system
- Logging and investigating complaints, work closely with internal teams to find solutions
The Ideal Candidate
- A strong background in a customer service role
- Administrative background
- Excellent written and verbal communication skills
- Previous experience working with Microsoft Packages
What is on offer?
- 2-week temporary role
- Full time hours 09:00-17:00
- Hourly rate of £13 per hour
If you wish to apply in confidence, please submit your CV via the link provided. Alternatively call Chloe Winter on the number provided. Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made. Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity.
Customer Support Temp in Newtownabbey employer: Honeycomb Jobs Limited
Contact Detail:
Honeycomb Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Temp in Newtownabbey
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle tricky situations or complaints. This will prepare you for those 'what would you do?' questions during the interview.
✨Tip Number 3
Don’t forget to showcase your communication skills! Whether it’s through your body language or how you articulate your thoughts, make sure you come across as friendly and professional.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Support Temp in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant administrative skills. We want to see how you can bring your unique background to the role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Support Temp role. Keep it friendly and professional, and let us know what excites you about working with our team.
Show Off Your Communication Skills: Since this role involves a lot of interaction, make sure your written application reflects your excellent communication skills. Use clear and concise language, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Honeycomb Jobs Limited
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you handle enquiries and complaints, as well as your approach to maintaining a helpful and professional attitude.
✨Familiarise Yourself with the Company
Do a bit of research on the company you're interviewing with. Understand their values and how they operate, especially in customer support. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent written and verbal communication skills are key for this role, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved issues or helped customers understand complex information.
✨Get Comfortable with Microsoft Packages
As you'll be using Microsoft Packages, make sure you're familiar with them. If you have specific experiences using these tools in previous jobs, be ready to share those examples during the interview.