At a Glance
- Tasks: Support customers with orders, manage accounts, and ensure smooth communication across teams.
- Company: Join a reputable organisation in Lisburn with a friendly work culture.
- Benefits: Earn £30,000-£32,000, enjoy early finishes on Fridays, and benefit from on-site parking.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be the go-to person for customers and make a real difference in their experience.
- Qualifications: Previous customer service or sales support experience and strong organisational skills.
The predicted salary is between 30000 - 32000 £ per year.
Honeycomb is pleased to be partnering with our client, a growing and reputable organisation, to recruit a Customer Service Co-ordinator for their team in Lisburn. This is a fantastic opportunity to join a successful business offering an early finish every Friday.
The Customer Service Co-ordinator plays an important role within the organisation. You will provide administrative support across a range of sales-related activities, including order management, customer account maintenance and ensuring effective communication with customers, suppliers, and internal teams.
Key responsibilities include:
- Acting as a primary point of contact for customers by preparing quotations, responding to enquiries, processing orders, and providing updates on deliveries and schedules.
- Maintaining accurate customer account information, monitoring order progress, and updating stock records.
- Liaising with multiple departments, including field sales representatives, transport, warehouse, and wider sales teams.
- Confidently navigating and updating the company's internal systems to process orders, maintain customer records, track information, and support day-to-day administrative activities.
- Demonstrating excellent attention to detail and the ability to perform effectively in a busy and varied environment.
The ideal candidate will have previous experience in a similar customer service or sales support role. You will be comfortable working in a fast-paced setting, possess strong organisational skills, and have a proven ability to coordinate multiple tasks efficiently. Excellent communication skills are essential, along with strong IT proficiency and the ability to work both collaboratively and independently when required.
The package on offer includes a salary of £30,000-£32,000, depending on experience, Monday to Friday working hours, an early finish every Friday, and on-site parking.
For a confidential discussion about this opportunity, please submit your up-to-date CV via the link provided or contact Brad Roberts, Senior Recruitment Consultant at Honeycomb. If you have a disability and require support at any stage of the recruitment process, please get in touch with us directly to discuss your requirements. Honeycomb is committed to promoting equal opportunities for all applicants.
Customer Service Co-ordinator TLNT1_NI in Lisburn employer: Honeycomb Jobs Limited
Honeycomb is an excellent employer, offering a supportive work culture that values teamwork and communication. With competitive salaries, an early finish every Friday, and opportunities for professional growth, employees in Lisburn can thrive in a dynamic environment while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Co-ordinator TLNT1_NI in Lisburn
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the primary point of contact for customers, being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can really boost your chances.
✨Tip Number 4
Don't forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Co-ordinator TLNT1_NI in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous customer service or sales support roles, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Co-ordinator role. Mention your ability to juggle multiple tasks and your knack for effective communication with customers and teams.
Show Off Your IT Skills:Since you'll be navigating internal systems, make sure to mention your IT proficiency in your application. If you've used specific software or tools in past roles, give them a shout-out to show you’re ready to hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Honeycomb Jobs Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Co-ordinator. Familiarise yourself with order management, customer account maintenance, and effective communication strategies. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with customers or internal teams in the past. Think about specific situations where you resolved issues or provided updates, as these will highlight your ability to liaise across departments.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is crucial. Be ready to discuss how you manage multiple tasks efficiently. You could mention tools or methods you use to keep track of orders and customer information, which will show that you can handle the demands of the role.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
