At a Glance
- Tasks: Support customers with orders, enquiries, and account maintenance in a dynamic environment.
- Company: Join a reputable organisation in Lisburn with a focus on growth and teamwork.
- Benefits: Enjoy a salary of £30,000-£32,000, early finishes on Fridays, and on-site parking.
- Other info: Work in a fast-paced setting with opportunities for personal and professional growth.
- Why this job: Be the key contact for customers and make a real difference in their experience.
- Qualifications: Previous customer service or sales support experience and strong organisational skills.
The predicted salary is between 30000 - 32000 £ per year.
Honeycomb is pleased to be partnering with our client, a growing and reputable organisation, to recruit a Customer Service Co-ordinator for their team in Lisburn. This is a fantastic opportunity to join a successful business offering an early finish every Friday.
The Customer Service Co-ordinator plays an important role within the organisation. You will provide administrative support across a range of sales-related activities, including order management, customer account maintenance and ensuring effective communication with customers, suppliers, and internal teams.
Key responsibilities include:
- Acting as a primary point of contact for customers by preparing quotations, responding to enquiries, processing orders, and providing updates on deliveries and schedules.
- Maintaining accurate customer account information, monitoring order progress, and updating stock records.
- Liaising with multiple departments, including field sales representatives, transport, warehouse, and wider sales teams.
- Confidently navigating and updating the company's internal systems to process orders, maintain customer records, track information, and support day-to-day administrative activities.
- Demonstrating excellent attention to detail and the ability to perform effectively in a busy and varied environment.
The ideal candidate will have previous experience in a similar customer service or sales support role. You will be comfortable working in a fast-paced setting, possess strong organisational skills, and have a proven ability to coordinate multiple tasks efficiently. Excellent communication skills are essential, along with strong IT proficiency and the ability to work both collaboratively and independently when required.
The package on offer includes a salary of £30,000-£32,000, depending on experience, Monday to Friday working hours, an early finish every Friday, and on-site parking.
For a confidential discussion about this opportunity, please submit your up-to-date CV via the link provided or contact Brad Roberts, Senior Recruitment Consultant at Honeycomb. If you have a disability and require support at any stage of the recruitment process, please get in touch with us directly to discuss your requirements. Honeycomb is committed to promoting equal opportunities for all applicants.
Customer Service Co-ordinator JBLE1_NI in Lisburn employer: Honeycomb Jobs Limited
Honeycomb is an excellent employer, offering a supportive work culture that values teamwork and communication. With opportunities for professional growth and a commitment to employee well-being, including an early finish every Friday and on-site parking, this role in Lisburn provides a rewarding environment for those looking to make a meaningful impact in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Co-ordinator JBLE1_NI in Lisburn
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Co-ordinator, you'll need to be clear and confident. Role-play common scenarios with a friend or family member to boost your confidence before the interview.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and gives you a chance to find out if the company is the right fit for you. Think about what you want to know about the team and the role!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace Customer Service Co-ordinator JBLE1_NI in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous customer service or sales support roles, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Co-ordinator role. Mention your ability to juggle multiple tasks and your experience with internal systems.
Show Off Your Communication Skills:Since communication is key in this role, make sure your application is clear and concise. Use professional language but keep it friendly – we want to see your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, so don’t hesitate!
How to prepare for a job interview at Honeycomb Jobs Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Co-ordinator. Familiarise yourself with order management, customer account maintenance, and effective communication strategies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated with customers or internal teams in the past. Think about specific situations where your communication made a difference, whether it was resolving an issue or coordinating with multiple departments.
✨Highlight Your Organisational Skills
In a fast-paced environment, being organised is crucial. Be ready to discuss how you manage multiple tasks efficiently. You could mention tools or methods you use to keep track of orders and customer information, as well as any experience you have with internal systems similar to those used by the company.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions that show your interest in the company and the role. Ask about the team dynamics, how success is measured in the position, or what challenges the team is currently facing. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
