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- Tasks: Be the go-to person for clients, handling quotes, orders, and queries.
- Company: Join a growing team at Honeycomb, known for its reputable client partnerships.
- Benefits: Enjoy a competitive salary, Mon-Fri hours, and early finishes on Fridays.
- Why this job: Perfect for those passionate about customer service and looking to grow in a dynamic environment.
- Qualifications: Strong communication skills, attention to detail, and IT experience are essential.
- Other info: Honeycomb values equality and is committed to supporting all candidates.
The predicted salary is between 28000 - 32000 £ per year.
Honeycomb is delighted to be working alongside our reputable client, to recruit for a Customer Service Co-ordinator, to join their team in Lisburn. Due to growth within the business, our client is expanding their team, making it an excellent time to join. The Customer Service Co-ordinator will act as the main point of contact for clients, both new and existing via telephone and email. They will be responsible for generating quotes, processing orders, providing updates, and updating details on system. In addition, The Customer service co-ordinator will help answer any general queries, promoting products where applicable, and work closely with internal departments to relay important order information. The Right Person for this role will be an excellent communicator and have exceptional attention to detail. They should have the ability to work well in fast-paced environments. The right candidate will have strong IT and systems experience and be passionate about providing excellent customer service. This is an ideal role for someone coming from a customer service background that would want the opportunity to progress and develop with a company. The Package for this role includes an attractive salary ranging from £28,000 – £32,000, with Mon – Fri working hours, and an early finish every Friday. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Brad Roberts, Recruitment consultant at Honeycomb on . If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. * Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. Skills: customer service sales support sales administrator
Honeycomb Jobs Limited | Customer Service Co-ordinator employer: Honeycomb Jobs Limited
Contact Detail:
Honeycomb Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Honeycomb Jobs Limited | Customer Service Co-ordinator
✨Tip Number 1
Make sure to highlight your communication skills during any interactions. Since the role requires you to be the main point of contact for clients, showcasing your ability to communicate effectively will set you apart.
✨Tip Number 2
Familiarize yourself with the company's products and services before applying. This knowledge will not only help you in the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 3
Prepare examples from your past experiences that showcase your attention to detail and ability to work in fast-paced environments. Being able to discuss specific situations where you excelled in these areas can make a strong impression.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application and potential interview.
We think you need these skills to ace Honeycomb Jobs Limited | Customer Service Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that align with the job description. Emphasize your communication skills and attention to detail, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in fast-paced environments. Mention specific examples from your past experiences that demonstrate your skills and how they relate to the position.
Highlight IT Skills: Since strong IT and systems experience is required, be sure to mention any relevant software or systems you are familiar with. This could include CRM systems, order processing software, or any other tools that would be beneficial for the role.
Follow Application Instructions: Ensure you submit your application through the provided link and include all necessary documents. Double-check that your CV and cover letter are up-to-date and tailored specifically for this position.
How to prepare for a job interview at Honeycomb Jobs Limited
✨Showcase Your Communication Skills
As a Customer Service Co-ordinator, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Use examples from your past experiences where you successfully handled customer queries or resolved issues.
✨Highlight Your Attention to Detail
This role requires exceptional attention to detail. During the interview, share specific instances where your attention to detail made a difference in your work. Whether it was processing orders accurately or ensuring client information was up-to-date, make sure to emphasize this skill.
✨Demonstrate Your IT Proficiency
Strong IT and systems experience is essential for this position. Be ready to discuss the software and systems you have used in previous roles. If possible, mention any specific tools that are relevant to the job, as this will show your readiness to adapt quickly.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, prepare to discuss how you manage stress and prioritize tasks. Share examples of how you've successfully navigated busy periods in the past, ensuring that you maintained high levels of customer service.
