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- Tasks: Communicate with tenants, conduct property inspections, and coordinate maintenance issues.
- Company: Join a reputable construction business focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, fuel allowance, and full benefits package.
- Why this job: Be part of a dynamic team where your interpersonal skills shine and make a real impact.
- Qualifications: Strong customer service experience and previous administration skills are essential.
- Other info: A valid driver's license is required for on-site inspections.
The predicted salary is between 27000 - 32000 £ per year.
Honeycomb is delighted to be working with our client, a reputable construction business, to recruit a Customer Liaison Officer on a full-time basis. This role will involve maintaining effective communication with tenants and is the ideal role for someone who possesses excellent interpersonal skills, and an ability to uphold high standards of customer satisfaction. The role of Customer Liaison Officer is a critical role within the team. This is a varied role, in which the successful candidate will uphold an effective line of communication for tenants, displaying exemplary levels of customer service. This role will involve conducting property inspections, co-ordinating any property maintenance issues raised with contractors and regularly reviewing/updating property compliance checks. The successful candidate will have responsibility for a portfolio of properties, duties will include advertising any vacant properties and ensuring appropriate tenant screening/lease negotiations. The right candidate for this role will have strong previous experience in delivering excellent customer service. You will pride yourself on your interpersonal skills, and ability to work in a fast-paced, varied role. Previous administration experience is essential for this role, and experience working within the property sector is highly advantageous. As this role will involve on-site property inspections, a valid driver’s licence is essential. The package for this role is a competitive salary of £27000-£32000. This role will include a fuel allowance, and full benefits can be discussed upon conversation with Honeycomb. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Brad Roberts, Recruitment consultant at Honeycomb on . If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. * Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. Skills: administrator property administrator letting agent estate agent customer service
Honeycomb Jobs Limited | Customer Liaison Officer employer: Honeycomb Jobs Limited
Contact Detail:
Honeycomb Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Honeycomb Jobs Limited | Customer Liaison Officer
✨Tip Number 1
Make sure to highlight your interpersonal skills during the interview. Since this role requires excellent communication with tenants, be prepared to share specific examples of how you've successfully managed customer relationships in the past.
✨Tip Number 2
Familiarize yourself with the property sector and current compliance regulations. Showing that you understand the industry will demonstrate your commitment and readiness for the role.
✨Tip Number 3
Prepare to discuss your previous administration experience in detail. This role involves coordinating maintenance issues and managing a portfolio of properties, so being able to showcase your organizational skills will be crucial.
✨Tip Number 4
Since on-site property inspections are part of the job, ensure you have a valid driver's license and be ready to talk about your experience with property inspections or similar tasks. This will show you're fully equipped for the responsibilities of the role.
We think you need these skills to ace Honeycomb Jobs Limited | Customer Liaison Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in customer service and administration. Emphasize any roles where you maintained effective communication with clients or tenants, as this is crucial for the Customer Liaison Officer position.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and your ability to work in a fast-paced environment. Mention specific examples of how you've upheld high standards of customer satisfaction in previous roles.
Highlight Relevant Experience: If you have experience in the property sector, be sure to detail this in your application. Discuss any relevant duties such as property inspections, tenant screening, or lease negotiations to demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is important for a role that involves compliance checks and property management.
How to prepare for a job interview at Honeycomb Jobs Limited
✨Showcase Your Interpersonal Skills
Since this role emphasizes excellent interpersonal skills, be prepared to share specific examples of how you've successfully communicated with clients or tenants in the past. Highlight situations where you resolved conflicts or improved customer satisfaction.
✨Demonstrate Your Customer Service Experience
Prepare to discuss your previous roles in customer service, particularly in the property sector. Be ready to explain how you maintained high standards and what strategies you used to ensure tenant satisfaction.
✨Familiarize Yourself with Property Management
Research common property management practices and compliance checks. Being knowledgeable about these topics will show your commitment to the role and help you answer questions confidently.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of potential maintenance issues or tenant concerns and how you would handle them effectively while maintaining communication with all parties involved.
