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For Companies At a Glance
- Tasks: Support customers and resolve queries in a friendly, professional manner.
- Company: Established business in Belfast with a strong reputation.
- Benefits: Earn £13 per hour for a full-time, 2-week temporary role.
- Other info: Opportunity to work in a supportive environment with equal opportunities.
- Why this job: Gain valuable experience in customer service and administration.
- Qualifications: Strong communication skills and a background in customer service.
The predicted salary is between 26000 - 27000 £ per year.
Honeycomb is delighted to be working with an excellent client, recruiting for a Customer Support Administrator on a temporary basis. This is a well-established business, based in Belfast.
The Role
As a customer support administrator, you will provide support to the domestic team, respond to customer queries and co-ordinate with internal teams to effectively resolve issues or complaints.
Key Responsibilities
- Manage enquiries with a helpful and professional attitude
- Liaise with Domestic Team
- Accurately update customer relationship management system
- Logging and investigating complaints, work closely with internal teams to find solutions
The Ideal Candidate
- A strong background in a customer service role
- Administrative background
- Excellent written and verbal communication skills
- Previous experience working with Microsoft Packages
What is on offer?
- 2-week temporary role
- Full time hours 09:00-17:00
- Hourly rate of £13 per hour
If you wish to apply in confidence, please submit your CV via the link provided. Alternatively call Chloe Winter on the number provided. Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made. Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity.
Customer Support Temp employer: Honeycomb Jobs Limited
Contact Detail:
Honeycomb Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Temp
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the business and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common customer service scenarios and how you'd handle them. This will boost your confidence and prepare you for those tricky questions during the interview.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to articulate your thoughts clearly and listen actively. This is key in customer support roles, so let your personality shine through!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're keen on joining us at StudySmarter, which can give you an edge over other candidates.
We think you need these skills to ace Customer Support Temp
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and administrative skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Support Temp role. Keep it friendly and professional, just like we would in our customer interactions.
Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and free of typos. We want to see that you can communicate effectively, just like you would with our customers.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board quickly!
How to prepare for a job interview at Honeycomb Jobs Limited
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you handle enquiries and complaints, as well as your approach to maintaining a helpful and professional attitude.
✨Familiarise Yourself with the Company
Do a bit of research on the company you're interviewing with. Understand their values and how they operate, especially in customer support. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent written and verbal communication skills are key for this role, practice articulating your thoughts clearly. You might even want to prepare examples of how you've effectively communicated with customers in the past.
✨Get Comfortable with Microsoft Packages
As you'll be using Microsoft packages, make sure you're familiar with them. If you can, mention specific experiences where you've used these tools to manage customer relationships or resolve issues efficiently.