At a Glance
- Tasks: Join us as a Customer Support Admin, handling orders and supporting our Customer Services Manager.
- Company: Be part of a leading export business with a diverse global presence.
- Benefits: Enjoy a flexible 3-day work week and a competitive hourly rate of £12.50.
- Why this job: Experience a dynamic role where no two days are the same in a modern work environment.
- Qualifications: Must have customer service experience and strong IT skills.
- Other info: Located in Belfast city centre, easily accessible by public transport.
Honeycomb is delighted to be working with our client, a market-leading export business, to recruit for a part time Customer Support Administrator on a permanent basis. This is an exciting opportunity to gain an influential role which accommodates a 3 day working week. The client has a diverse business portfolio and has a global presence. Due to continued growth and expansion, the business is in an attractive position and offers ample opportunity for professional development. The role of Customer Support Administrator is a sales support role which incorporates order processing, advising on order lead times and providing administrative support to the Customer Services Manager. You will also tie in with logistics partners and provide coordination support to the supply chain process, which sits separately from the core business. This is an interesting role where no 2 days are the same. The right person for this role will be a customer-centric professional, seeking a 3 day week. This role is based within Belfast city centre and is easily accessible via public transport. The successful candidate will have demonstrable, office-based customer service/administrative skills and strong IT proficiency. The package for this role includes a 3 day working week and an hourly rate of £12.50 per hour. This may be negotiable dependent on experience. The business boasts a modern working environment and provides opportunity for development. To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Erin Butler, Associate Director, at Honeycomb on . If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. ** Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. ** Skills: Customer Support Administrator Coordinator Admin Customer Service
Customer Support Admin (Part Time) employer: Honeycomb Jobs Limited
Contact Detail:
Honeycomb Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Admin (Part Time)
✨Tip Number 1
Familiarize yourself with the company's diverse business portfolio and global presence. Understanding their operations will help you demonstrate your knowledge during the interview and show that you're genuinely interested in the role.
✨Tip Number 2
Highlight your customer-centric approach in any conversations or networking opportunities. Since this role emphasizes customer service, sharing specific examples of how you've successfully supported customers in the past can set you apart.
✨Tip Number 3
Brush up on your IT skills, especially those relevant to order processing and administrative tasks. Being proficient in the necessary software will not only boost your confidence but also make you a more attractive candidate for the position.
✨Tip Number 4
Since the role involves coordination with logistics partners, consider researching basic supply chain processes. This knowledge can help you speak more fluently about how you would contribute to the team and support the Customer Services Manager.
We think you need these skills to ace Customer Support Admin (Part Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant customer service and administrative skills. Focus on experiences that demonstrate your ability to handle order processing and provide support in a sales environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer-centric approach and explains why you are interested in a part-time role. Mention your availability for a 3-day work week and how you can contribute to the team.
Highlight IT Proficiency: Since strong IT skills are essential for this role, be sure to mention any relevant software or tools you are proficient in. This could include CRM systems, order management software, or general office applications.
Follow Application Instructions: Submit your application through the link provided in the job listing. Ensure all documents are up to date and formatted correctly before sending them off.
How to prepare for a job interview at Honeycomb Jobs Limited
✨Show Your Customer-Centric Attitude
Since this role is all about customer support, make sure to highlight your experience in providing excellent customer service. Share specific examples of how you've gone above and beyond to meet customer needs.
✨Demonstrate Your IT Proficiency
The job requires strong IT skills, so be prepared to discuss the software and tools you are familiar with. Mention any relevant systems you've used in previous roles, especially those related to order processing or customer management.
✨Emphasize Your Organizational Skills
As a Customer Support Administrator, you'll need to juggle multiple tasks. Talk about how you prioritize your workload and manage time effectively, especially in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This shows your genuine interest and helps you understand how you can contribute to their success, especially regarding logistics and supply chain coordination.