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- Tasks: Be the go-to person for clients, handling quotes, orders, and queries.
- Company: Join a reputable company in Lisburn that's expanding and thriving.
- Benefits: Enjoy a competitive salary, Mon-Fri hours, and early finishes on Fridays.
- Why this job: Perfect for those passionate about customer service and looking to grow their career.
- Qualifications: Strong communication skills and IT experience are essential; customer service background preferred.
- Other info: Honeycomb values equality and is committed to supporting all candidates.
The predicted salary is between 28000 - 32000 £ per year.
Honeycomb is delighted to be working alongside our reputable client, to recruit for a Customer Service Co-ordinator, to join their team in Lisburn. Due to growth within the business, our client is expanding their team, making it an excellent time to join. The Customer Service Co-ordinator will act as the main point of contact for clients, both new and existing via telephone and email. They will be responsible for generating quotes, processing orders, providing updates, and updating details on system. In addition, The Customer service co-ordinator will help answer any general queries, promoting products where applicable, and work closely with internal departments to relay important order information. The Right Person for this role will be an excellent communicator and have exceptional attention to detail. They should have the ability to work well in fast-paced environments. The right candidate will have strong IT and systems experience and be passionate about providing excellent customer service. This is an ideal role for someone coming from a customer service background that would want the opportunity to progress and develop with a company. The Package for this role includes an attractive salary ranging from £28,000 – £32,000, with Mon – Fri working hours, and an early finish every Friday. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Brad Roberts, Recruitment consultant at Honeycomb on . If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. * Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. Skills: customer service sales support sales administrator
Customer Service Co-ordinator employer: Honeycomb Jobs Limited
Contact Detail:
Honeycomb Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Co-ordinator
✨Tip Number 1
Make sure to familiarize yourself with the company's products and services. This knowledge will not only help you answer queries effectively but also allow you to promote products confidently during your interactions.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Being able to convey information clearly and concisely is crucial in a customer service role, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Highlight your experience in fast-paced environments. Think of specific examples where you've successfully managed multiple tasks or handled high-pressure situations, as this will demonstrate your ability to thrive in the role.
✨Tip Number 4
Showcase your IT skills by being familiar with common customer service software and systems. If you have experience with any specific tools, mention them, as this can set you apart from other candidates.
We think you need these skills to ace Customer Service Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant IT skills. Use specific examples that demonstrate your attention to detail and ability to work in fast-paced environments.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and explain why you are excited about the opportunity to join the team. Mention how your skills align with the job requirements and how you can contribute to the company's success.
Highlight Communication Skills: Since the role requires excellent communication, provide examples of how you've effectively communicated with clients in previous roles. This could include handling queries, generating quotes, or processing orders.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Honeycomb Jobs Limited
✨Showcase Your Communication Skills
As a Customer Service Co-ordinator, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Use examples from your past experiences where you successfully handled customer queries or resolved issues.
✨Highlight Your Attention to Detail
This role requires exceptional attention to detail. During the interview, share specific instances where your attention to detail made a difference in your work. Whether it was processing orders accurately or ensuring client information was up-to-date, make sure to emphasize this skill.
✨Demonstrate Your IT Proficiency
Strong IT and systems experience is essential for this position. Be ready to discuss the software and tools you have used in previous roles. If possible, mention any specific systems that are relevant to the job, as this will show your preparedness and adaptability.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, prepare to discuss how you manage stress and prioritize tasks. Share examples of how you've successfully handled multiple responsibilities at once, ensuring that customer service remains a top priority.
