At a Glance
- Tasks: Manage patient bookings and provide excellent customer service in a supportive team.
- Company: Join the Southern Health and Social Care Trust, dedicated to community health.
- Benefits: Earn £12.75 per hour with a temporary contract until August 2026.
- Other info: Flexible shift patterns and opportunities for professional growth.
- Why this job: Make a difference in healthcare while gaining valuable administrative experience.
- Qualifications: 4 GCSEs including English or 2 years' clerical experience required.
The predicted salary is between 25000 - 27000 £ per year.
Honeycomb are delighted to be working with the Southern Health and Social Care Trust to recruit a Temporary Band 3 Booking Clerk Administrator. This role will initially be located in Portadown but will then move to Lurgan from June 2026. It is a full-time position offering the below shift pattern.
Location: Initially Portadown, then Lurgan from June 2026
Salary: £12.75 per hour
Contract: Temporary until August 2026
Hours: This position offers the following shift pattern:
- Weeks 1-4: Mon - Fri 4 days 8am to 4pm, 1 day 10am to 6pm
- Week 5: Mon - Sat 3 days 8am to 4pm, 1 day 10am to 6pm, 1 day 8am to 11.30am, Saturday 9am to 1pm
Key responsibilities:
- Manage patient booking and registration processes
- Handle incoming and outgoing correspondence efficiently
- Speak with patients and healthcare professionals by telephone and email
- Maintain accurate electronic and manual records
- Prioritise workload to meet service deadlines and standards
- Support the ongoing development of electronic referral systems
- Deliver excellent customer service with professionalism and empathy
- Work collaboratively with colleagues across the Trust
Essential Criteria:
- 4 GCSEs (Grades A-C) including English Language and 1 year's clerical/administrative experience OR 2 years' clerical/administrative experience
- Experience using Microsoft Word or equivalent software
- Strong communication and organisational skills
- Ability to work independently and as part of a team
- Ability to prioritise workload effectively
Desirable:
- Experience using HSCNI software packages including PARIS
If you wish to apply in confidence, please submit your CV via the link provided or contact Ashlea Parte for further information. Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made. Please note: Successful candidates may be required to complete a Basic or Enhanced Access NI security check (fee of £18+). A previous conviction will not automatically disqualify you; all information is treated in strict confidence. For further details, visit: Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity.
Booking Clerk Administrator (Temporary) JBLE1_NI in Craigavon employer: Honeycomb Jobs Limited
Honeycomb is an exceptional employer, offering a supportive work environment within the Southern Health and Social Care Trust. With a focus on employee development and a commitment to equal opportunities, staff can expect meaningful engagement in their roles as they contribute to vital healthcare services. The temporary Booking Clerk Administrator position provides a competitive salary and flexible shift patterns, making it an attractive opportunity for those seeking to make a difference in their community while enjoying a collaborative workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Booking Clerk Administrator (Temporary) JBLE1_NI in Craigavon
✨Tip Number 1
Get to know the company! Research the Southern Health and Social Care Trust, their values, and what they stand for. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves speaking with patients and healthcare professionals, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experience where you've successfully managed workloads or prioritised tasks. This will demonstrate that you can handle the demands of the Booking Clerk Administrator role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you have any questions or need support during the process, don’t hesitate to reach out. We’re here to help you land that job!
We think you need these skills to ace Booking Clerk Administrator (Temporary) JBLE1_NI in Craigavon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in clerical and administrative roles. We want to see how your skills match the job description, so don’t be shy about showcasing your strengths!
Show Off Your Communication Skills:Since this role involves speaking with patients and healthcare professionals, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect this.
Highlight Your Organisational Skills:The ability to prioritise workload is key for this position. In your application, give examples of how you’ve successfully managed multiple tasks or deadlines in previous roles. We love a good story!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep everything organised!
How to prepare for a job interview at Honeycomb Jobs Limited
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Booking Clerk Administrator. Familiarise yourself with patient booking processes and how to handle correspondence efficiently. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves speaking with patients and healthcare professionals, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will demonstrate your strong communication skills.
✨Highlight Your Organisational Skills
The ability to prioritise workload is crucial for this position. Think of specific instances where you've successfully managed multiple tasks or deadlines. Sharing these experiences will illustrate your organisational prowess and ability to work under pressure.
✨Be Ready to Discuss Software Experience
If you have experience with Microsoft Word or HSCNI software packages like PARIS, be prepared to discuss it. Even if you haven't used these specific tools, talk about similar software you've worked with and how quickly you can adapt to new systems. This shows your tech-savviness and willingness to learn.
