Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer support for a leading bank in Portadown.
- Company: Join a respected financial institution with a supportive team culture.
- Benefits: Full-time role, structured training, hybrid working options, and career growth.
- Other info: Great entry-level opportunity with potential for advancement.
- Why this job: Kickstart your career in banking while helping customers every day.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 22000 - 26000 £ per year.
Honeycomb is delighted to partner with a well-known bank to recruit a Customer Support Advisor, based in Portadown. This is a great entry-level route into a respected financial institution, offered on a full-time, temporary and ongoing basis. You'll also benefit from a structured training programme. Following completion of training, hybrid working will be available.
As a Customer Support Advisor, you will play an important part in day-to-day operations by delivering high-quality customer support for one of Northern Ireland's leading banks.
Key responsibilities include:- Handling customer enquiries through phone, email and other channels in a timely, professional manner.
- Entering, updating and processing information accurately across internal systems.
- Keeping records current, complete and well organised.
- Providing general administrative support, including document preparation and basic system upkeep.
The Person
If you enjoy helping customers and want a role where you can build your skills in a supportive team, this position offers a strong next step in your career.
Essential:- Excellent communication and interpersonal skills.
- Strong IT ability and confidence in learning and using bespoke systems.
- Previous experience in a customer service or administrative position.
- A high level of accuracy with strong attention to detail.
- A proactive, positive approach and a desire to learn and develop.
- Experience within banking or wider financial services would be advantageous.
How to Apply
For a confidential discussion about the role, please submit your most recent CV via the link provided, or reach out to Cora Montgomery using the contact details supplied. If you have a disability and need support at any stage of the recruitment process, please contact us directly so we can discuss your requirements. Honeycomb is an equal opportunities employer and welcomes applications from all backgrounds.
Banking Customer Support Advisor (Portadown ) in Craigavon employer: Honeycomb Jobs Limited
Contact Detail:
Honeycomb Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banking Customer Support Advisor (Portadown ) in Craigavon
✨Tip Number 1
Get to know the company! Research the bank's values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping customers, make sure you can articulate your thoughts clearly. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about the opportunity and ready to take the next step in your career.
We think you need these skills to ace Banking Customer Support Advisor (Portadown ) in Craigavon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Support Advisor. Highlight any customer service experience and skills that match what we're looking for, like communication and attention to detail.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show us your enthusiasm for helping customers and why you want to join our team at the bank. Keep it friendly and professional!
Show Off Your IT Skills: Since you'll be using various systems, mention any relevant IT skills or experience you have. If you've worked with bespoke systems before, let us know how you adapted and learned quickly!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you in the running for this exciting opportunity!
How to prepare for a job interview at Honeycomb Jobs Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Support Advisor. Familiarise yourself with the key tasks like handling enquiries and maintaining records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since excellent communication is essential for this position, practice articulating your thoughts clearly. Consider common customer service scenarios and how you would handle them. This will showcase your interpersonal skills and ability to connect with customers.
✨Highlight Your Attention to Detail
Accuracy is crucial in banking, so be prepared to discuss examples from your past experiences where attention to detail made a difference. Whether it’s in data entry or customer interactions, showing that you can maintain high standards will set you apart.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme or what a typical day looks like. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.