At a Glance
- Tasks: On-board clients, create finance documents, and manage customer accounts.
- Company: Join a market-leading business support organisation in a modern Belfast office.
- Benefits: Competitive salary, flexible hybrid working, and exceptional training opportunities.
- Other info: Enjoy a supportive culture with great career development potential.
- Why this job: Perfect for those who love client interaction and value autonomy in their work.
- Qualifications: Strong Excel skills and familiarity with FCA guidelines required.
The predicted salary is between 36544 - 44664 £ per year.
Honeycomb is delighted to be working with our client, a market-leading business support organisation, to recruit for a Client Executive to join the team on a permanent basis.
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
Based in Belfast city centre, the business has a beautiful, modern office with lots of amenities close by.
The organisation has multiple locations oversees business lending/asset finance solutions.
Offering an excellent culture and job security, this is a rare opportunity to join this fabulous company.
The role of Client Executive is a varied position which is responsible for ensuring clients are properly on-boarded and accurately documented.
You will create finance documents when required which meet regulatory requirements.
The role of Client Executive will also involve sending welcome packs to customers and generally administering customer accounts.
This is a busy role with Ad Hoc duties included dependent on business needs.
The right person for this role will be a professional Administrator with an interest in finance.
This is a great position for someone who loves working in a client facing role but also appreciates working autonomously.
The successful candidate will have demonstrable Excel skills and be familiar with FCA guidelines.
The package for this role is a competitive salary and wider benefits package.
The client has a prestigious reputation on the market for developing staff and providing exceptional training.
This role has a working pattern of 3 days in office and 2 days working from home.
To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Erin Butler, Industry Manager at Honeycomb on .
If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.
Honeycomb is committed to providing equality of opportunity to all.
** Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role.
Due to the high volume of applications, we may be unable to provide individual feedback.
We thank you in advance for your understanding. xehkeey
** Skills: Administrator Sales Administrator Data Entry
TPBN1_NI
Remote working/work at home options are available for this role.
Client Executive (Hybrid) employer: Honeycomb Jobs Limited
Joining this leading public sector agency in Belfast offers a unique opportunity to contribute to meaningful employment relations while enjoying a supportive work culture that values professional growth. Employees benefit from a collaborative environment, comprehensive training, and the chance to make a real impact in promoting positive workplace relationships. With a commitment to equality and inclusivity, this organisation ensures that all staff feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Client Executive (Hybrid)
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Honeycomb Jobs Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Honeycomb Jobs Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Client Executive (Hybrid)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Honeycomb Jobs Limited:Your cover letter is your chance to shine! Tell us why you want to work at Honeycomb Jobs Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Honeycomb Jobs Limited!
How to prepare for a job interview at Honeycomb Jobs Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
