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- Tasks: Manage patient bookings and provide excellent customer service in a healthcare setting.
- Company: Join the Southern Health and Social Care Trust, a leader in community health.
- Benefits: Earn £12.75 per hour with a temporary contract until August 2026.
- Other info: Flexible shift patterns and opportunities for professional growth.
- Why this job: Make a difference in patients' lives while gaining valuable administrative experience.
- Qualifications: 4 GCSEs including English or 2 years of clerical experience required.
The predicted salary is between 25000 - 27000 £ per year.
Honeycomb are delighted to be working with the Southern Health and Social Care Trust to recruit a Temporary Band 3 Booking Clerk Administrator. This role will initially be located in Portadown but will then move to Lurgan from June 2026. It is a full-time position offering the below shift pattern.
Location: Initially Portadown, then Lurgan from June 2026
Salary: £12.75 per hour
Contract: Temporary until August 2026
Hours: This position offers the following shift pattern:
- Weeks 1-4: Mon - Fri 4 days 8am to 4pm, 1 day 10am to 6pm
- Week 5: Mon - Sat 3 days 8am to 4pm, 1 day 10am to 6pm, 1 day 8am to 11.30am, Saturday 9am to 1pm
Key responsibilities:
- Manage patient booking and registration processes
- Handle incoming and outgoing correspondence efficiently
- Speak with patients and healthcare professionals by telephone and email
- Maintain accurate electronic and manual records
- Prioritise workload to meet service deadlines and standards
- Support the ongoing development of electronic referral systems
- Deliver excellent customer service with professionalism and empathy
- Work collaboratively with colleagues across the Trust
Essential Criteria:
- 4 GCSEs (Grades A-C) including English Language and 1 year's clerical/administrative experience OR 2 years' clerical/administrative experience
- Experience using Microsoft Word or equivalent software
- Strong communication and organisational skills
- Ability to work independently and as part of a team
- Ability to prioritise workload effectively
Desirable:
- Experience using HSCNI software packages including PARIS
If you wish to apply in confidence, please submit your CV via the link provided or contact Ashlea Parte for further information. Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made.
Please note: Successful candidates may be required to complete a Basic or Enhanced Access NI security check (fee of £18+). A previous conviction will not automatically disqualify you; all information is treated in strict confidence. For further details, visit: Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity.
Booking Clerk Administrator (Temporary) TLNT1_NI employer: Honeycomb Jobs Limited
Contact Detail:
Honeycomb Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Booking Clerk Administrator (Temporary) TLNT1_NI
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at the Southern Health and Social Care Trust. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to booking clerk roles. We recommend role-playing with a friend or using online resources to get comfortable with your answers.
✨Tip Number 3
Show off your skills! If you have experience with HSCNI software or similar systems, make sure to highlight that during your conversations. It’s all about demonstrating how you can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need help.
We think you need these skills to ace Booking Clerk Administrator (Temporary) TLNT1_NI
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in clerical and administrative roles. We want to see how your skills match the job description, so don’t be shy about showcasing your strengths!
Show Off Your Communication Skills: Since this role involves speaking with patients and healthcare professionals, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect this.
Highlight Your Organisational Skills: The ability to prioritise workload is key for this position. In your application, give examples of how you’ve effectively managed tasks in previous roles. We love to see candidates who can juggle multiple responsibilities!
Apply Through Our Website: We encourage you to submit your application via our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and we’re excited to hear from you!
How to prepare for a job interview at Honeycomb Jobs Limited
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Booking Clerk Administrator. Familiarise yourself with patient booking processes, handling correspondence, and maintaining records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves speaking with patients and healthcare professionals, be prepared to demonstrate your strong communication skills. Think of examples where you've effectively communicated in previous roles, whether it was over the phone or via email.
✨Highlight Your Organisational Skills
The ability to prioritise workload is crucial for this position. Prepare to discuss how you've managed multiple tasks in the past, especially under tight deadlines. Use specific examples to illustrate your organisational prowess.
✨Familiarise Yourself with Relevant Software
If you have experience with Microsoft Word or any HSCNI software packages like PARIS, make sure to mention it. If not, consider brushing up on these tools before the interview. Showing that you're tech-savvy can give you an edge!