People Operations Coordinator JBLE1_NI in Belfast

The Company

Our client is a well-established, values-driven organisation within the social sector, committed to delivering high-quality, person-centred services across Northern Ireland.

The Role

The People Operations Coordinator will provide essential HR support across a broad range of employee relations and administrative activities. Working closely with the HR Manager and HR Adviser, this role will ensure the efficient delivery of HR processes, with a strong focus on accuracy, compliance, and high-quality service.

• Provide comprehensive HR administrative support across the People Operations function
• Act as a first point of contact for HR queries, ensuring accurate information is provided or escalated appropriately
• Coordinate the full administration of the absence management process, including documentation, return-to-work procedures, and identifying trends or issues
• Manage the leavers process end-to-end, including documentation, system updates, and feedback collection
• Administer employment contracts, including amendments and variations
• Support annual leave processes, including calculations and loyalty award schemes
• Maintain accurate HR and payroll data, ensuring all records are up to date and compliant
• Support safer recruitment processes, including Access NI applications and monitoring
• Assist with recruitment administration as required
• Provide administrative support for employee relations processes, including investigations, disciplinary and grievance procedures
• Undertake accurate and timely note-taking in formal HR meetings and hearings
• Produce reports and analyse HR data, identifying trends and areas of concern
• Contribute to HR reporting requirements, including quarterly reports and external submissions (e.g. ONS)
• Support Subject Access Requests, ensuring documentation is collated and processed appropriately
• Maintain confidential employee records in line with GDPR requirements
• Support audit and compliance activities across the HR function
• Promote equality, diversity, and inclusion in line with organisational policies

The Person

Essential Criteria:

• CIPD Level 3 qualified (minimum) or working towards, or a relevant third-level qualification
• Previous experience in an HR or people operations role
• Full UK driving licence and access to own vehicle
• Strong IT skills, including Microsoft Office (particularly Excel and Word)
• Ability to input, analyse, and verify data with a high level of accuracy
• Excellent attention to detail and organisational skills
• Proven experience in note-taking and producing high-quality documentation
• Ability to manage a varied workload and meet deadlines with minimal supervision
• Strong written and verbal communication skills
• Customer-focused approach with the ability to build effective working relationships

Desirable Criteria:

• Experience supporting employee relations processes such as disciplinary, grievance, or investigations
• Knowledge of HR systems and databases
• Experience working within a regulated or compliance-driven environment
• Understanding of employment legislation and HR best practice

Package & Benefits

• Hybrid or flexible working options
• Pension contribution
• Ongoing training and development opportunities
• Supportive and collaborative working environment

How to Apply

To apply for this role, submit your CV via the application form provided.

Disclaimer

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. This position is subject to an Enhanced criminal record check through AccessNI. A criminal record will not necessarily be a bar to obtaining the position.

Benefits: Hybrid Working