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- Tasks: Coordinate operations, ensuring guests receive top-notch service and smooth communication.
- Company: Join a luxury service provider in a prime Belfast location.
- Benefits: Attractive salary of £35,000, varied hours, and extended time off.
- Why this job: Be part of a high-end establishment that values customer experience above all.
- Qualifications: Hospitality experience preferred; strong admin skills and positive attitude required.
- Other info: Dynamic role with opportunities for growth and teamwork.
The predicted salary is between 28000 - 42000 £ per year.
Honeycomb is delighted to be working with our client, a luxury service provider, to recruit an Operations Coordinator on a permanent basis. This is an exceptional opportunity to work within a high-end establishment which values customer experience above all else. The business is situated in a prime Belfast location and no expense has been spared to set the property apart from all other businesses on the market.
The role of Operations Coordinator is a dynamic role which incorporates customer service, administration and a hands-on approach to the day to day running of the business. You will ensure guests receive a seamless service and effective communication at every part of their stay. You will update booking information and be on hand to provide advice/suggestions to guests when required. You will work closely with the housekeeping team to maintain the high standard of cleanliness expected throughout the building, and be proactive in identifying areas for improvement.
The right person for this role will be a hospitality professional with strong administrative skills. You will possess a positive attitude and be confident in liaising with various stakeholders daily. Whilst hotel experience is preferable, experience gained from within restaurants/tourism will also be considered.
The package for this role is a highly attractive salary of £35,000 per annum. Due to the nature of the business, the role requires a variation in hours, covering 9-5, 12-8 and 1-9 across a variety of days. Weekend working is every other weekend with an extended period of time off offered!
Full details can be discussed with Honeycomb, however the shifts are split amongst the team and hours are varied, with the employee in mind. To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Erin Butler, Associate Director, on the details provided.
If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.
Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.
Operations Coordinator (Belfast) employer: Honeycomb Jobs Limited
Contact Detail:
Honeycomb Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator (Belfast)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about opportunities at high-end establishments. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Since this role is all about customer experience, think of examples from your past that showcase your skills in providing exceptional service.
✨Tip Number 3
Show off your personality! When you get the chance to meet with potential employers, let your positive attitude shine through. They’re looking for someone who fits into their team and enhances the guest experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Operations Coordinator (Belfast)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Coordinator role. Highlight your customer service experience and any relevant administrative skills that match what we're looking for. A personalised CV shows us you're genuinely interested in the position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our luxury service environment. Share specific examples of how you've provided exceptional service or improved processes in previous roles.
Showcase Your Hospitality Experience: Even if your background isn't strictly in hotels, let us know about your experience in restaurants or tourism. We value diverse experiences, so make sure to highlight any relevant roles that demonstrate your ability to deliver top-notch customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and tech-savvy!
How to prepare for a job interview at Honeycomb Jobs Limited
✨Know the Company Inside Out
Before your interview, do some digging into the luxury service provider's values and mission. Understanding their commitment to customer experience will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about ensuring a seamless guest experience, be ready to share specific examples from your past roles where you went above and beyond for customers. Highlighting your hands-on approach will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you'd handle various situations, like dealing with a difficult guest or coordinating with the housekeeping team. Think through your responses in advance so you can demonstrate your problem-solving skills and proactive attitude.
✨Flexibility is Key
Given the varied hours required for this position, be prepared to discuss your availability and willingness to work different shifts. Showing that you're adaptable and open to weekend work will make you a more attractive candidate.
