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- Tasks: Assist customers with mortgage enquiries and support Mortgage Advisers in their applications.
- Company: Join a rapidly growing independent mortgage advisory firm with multiple locations.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Dynamic role with excellent growth potential in the financial services sector.
- Why this job: Kickstart your career in finance with a clear pathway to becoming a Mortgage Advisor.
- Qualifications: Sales/customer service experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Honeycomb is delighted to be assisting a multi-site Independent Mortgage Advisory firm with the recruitment of a Mortgage Administrator with a view to a fast track career to Mortgage Advisor. The role is full time and permanent.
The Client: A multi-site Mortgage brokerage with 10+ locations in Northern Ireland. A rapidly growing business that offers development opportunities to those wishing to develop a career within Mortgages.
The Role: As a Mortgage Administrator, you will provide our customers with an excellent customer journey. You will be dealing with customer enquiries from all sources, converting these into appointments for the team of Mortgage Advisers, and working closely in a support role with the mortgage advisers assisting them with mortgage applications and communication with customers, banks and building societies, estate agents, and solicitors. This is a developmental role which puts you on a pathway to become a Trainee Independent Mortgage Adviser. The Trainee Mortgage Advisor role builds the foundations to start professional mortgage advice qualifications, and a long-term career in financial services.
Desirable Criteria: A minimum of 4 years sales/customer service experience or banking customer service experience plus a Minimum 5 GCSEs or equivalent at grade C and above, must include Mathematics and English. A proven track record of working in a busy mortgage administration or banking customer service role. Good knowledge of mortgages. Outstanding telephone manner and excellent written communication skills. Proficient in the use of Microsoft Packages including Excel, Outlook and Word.
Package: A competitive salary and benefits package.
If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.
Skills: customer service/mortgage advice/admin
Mortgage Officer - Finance in Belfast employer: Honeycomb Jobs Limited
Contact Detail:
Honeycomb Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Officer - Finance in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and mortgage sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Mortgage Officer role!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers or recruiters, make sure you can clearly explain why you're the best fit for the Mortgage Administrator role. Highlight your customer service experience and knowledge of mortgages to stand out.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the right choice for the team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that could be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you on that fast track to becoming a Mortgage Advisor!
We think you need these skills to ace Mortgage Officer - Finance in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Administrator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about a career in mortgages and how your background makes you a great fit. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and free of errors. We love a good attention to detail, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to becoming a Mortgage Advisor. Let’s get started on this journey together!
How to prepare for a job interview at Honeycomb Jobs Limited
✨Know Your Mortgages
Brush up on your mortgage knowledge before the interview. Understand different types of mortgages, interest rates, and the application process. This will not only impress the interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or turned enquiries into successful appointments. This is crucial for a role focused on customer journeys.
✨Practice Your Communication
Since you'll be dealing with various stakeholders, practice your telephone manner and written communication. Consider doing mock interviews with friends or family to refine your responses and ensure clarity in your communication style.
✨Familiarise Yourself with Microsoft Packages
As proficiency in Microsoft Excel, Outlook, and Word is essential, make sure you're comfortable using these tools. You might be asked about your experience with them, so be ready to discuss how you've used them in previous roles.