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- Tasks: Assist customers with mortgage enquiries and support Mortgage Advisers in their applications.
- Company: Join a rapidly growing independent mortgage advisory firm with multiple locations.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Kickstart your career in finance with a clear pathway to becoming a Mortgage Advisor.
- Qualifications: Sales/customer service experience and at least 5 GCSEs including Maths and English.
- Other info: Dynamic role with excellent growth potential in the financial services sector.
The predicted salary is between 36000 - 60000 £ per year.
Honeycomb is delighted to be assisting a multi-site Independent Mortgage Advisory firm with the recruitment of a Mortgage Administrator with a view to a fast track career to Mortgage Advisor. The role is full time and permanent.
The Client: A multi-site Mortgage brokerage with 10+ locations in Northern Ireland. A rapidly growing business that offers development opportunities to those wishing to develop a career within Mortgages.
The Role: As a Mortgage Administrator, you will provide our customers with an excellent customer journey. You will be dealing with customer enquiries from all sources, converting these into appointments for the team of Mortgage Advisers, and working closely in a support role with the mortgage advisers assisting them with mortgage applications and communication with customers, banks and building societies, estate agents, and solicitors. This is a developmental role which puts you on a pathway to become a Trainee Independent Mortgage Adviser. The Trainee Mortgage Advisor role builds the foundations to start professional mortgage advice qualifications, and a long-term career in financial services.
Desirable Criteria: A minimum of 4 years sales/customer service experience or banking customer service experience plus a Minimum 5 GCSEs or equivalent at grade C and above, must include Mathematics and English. Excellent sales/customer service experience. A proven track record of working in a busy mortgage administration or banking customer service role. Good knowledge of mortgages. Outstanding telephone manner and Excellent written communication skills. Proficient in the use of Microsoft Packages including Excel, Outlook and Word.
Package: A competitive salary and benefits package. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Sam Evans, Honeycomb Jobs. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.
Skills: customer service/mortgage advice/admin
Mortgage Enquiries Consultant in Belfast employer: Honeycomb Jobs Limited
Contact Detail:
Honeycomb Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Enquiries Consultant in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage industry and let them know you're on the hunt for a Mortgage Enquiries Consultant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the role. Highlight your customer service experience and any relevant knowledge about mortgages to stand out.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Mortgage Enquiries Consultant in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Enquiries Consultant role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the mortgage industry and how your background makes you a great fit for this role. We love seeing enthusiasm and personality!
Showcase Your Communication Skills: Since excellent written communication is key, make sure your application is clear and free of errors. We appreciate attention to detail, so take the time to proofread your documents before sending them our way.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Honeycomb Jobs Limited
✨Know Your Mortgages
Brush up on your mortgage knowledge before the interview. Understand different types of mortgages, interest rates, and the application process. This will not only impress the interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or turned a negative experience into a positive one. This is crucial for a role that focuses on customer journeys.
✨Practice Your Communication
Since you'll be dealing with clients and various stakeholders, practice your verbal and written communication skills. Consider doing mock interviews with friends or family to refine your telephone manner and ensure clarity in your responses.
✨Familiarise Yourself with Microsoft Packages
As proficiency in Microsoft Excel, Outlook, and Word is essential, make sure you're comfortable using these tools. You might even want to prepare a few examples of how you've used them in previous roles to demonstrate your capability.