At a Glance
- Tasks: Provide vital admin support to elected Members and Council Committees in a fast-paced environment.
- Company: Join a leading local government organisation committed to community service.
- Benefits: Full-time role with training opportunities and a supportive team culture.
- Other info: Opportunity for career growth within a key democratic services function.
- Why this job: Make a real impact in governance while developing your skills in a dynamic setting.
- Qualifications: Relevant qualifications or extensive clerical experience required, along with strong organisational skills.
The predicted salary is between 24000 - 28000 £ per year.
Honeycomb is delighted to be partnering with a leading local government organisation to recruit a Member Services Officer. This role sits within the Finance and Governance Directorate and provides vital administrative and governance support to elected Members, Council Committees, and democratic services functions. This is an excellent opportunity for an experienced administrator with strong minute-taking, committee support, and organisational skills who enjoys working in a fast-paced environment with competing priorities and strict deadlines.
As Member Services Officer, you will provide comprehensive and confidential administrative support to elected Members and Council Committees, ensuring the smooth delivery of governance and democratic services. Key duties will include:
- Preparing agendas, reports, minutes, and meeting documentation
- Attending Council and Committee meetings and accurately recording proceedings
- Coordinating paperless committee systems and the circulation of documents
- Maintaining records relating to Members' attendance, expenses, committee memberships, gifts, and hospitality declarations
- Organising meetings, room bookings, hospitality, and virtual meeting arrangements
- Supporting the Mayor and Deputy Mayor with administrative requirements
- Liaising with Members, Council officers, and external organisations
- Managing governance records, registers, calendars, and committee information
- Assisting with Freedom of Information requests and election-related administration
The successful candidate will be required to work across two organisational sites in Newtownabbey and Antrim and will occasionally be required to work outside normal office hours to support Council and Committee meetings. This is a full-time Temporary Position for up to 3 months.
Essential Criteria
- LCCI Secretary's Certificate, BTEC National Certificate in Business Studies, or another relevant Level 3 qualification or RSA/OCR Stage II Word Processing (or equivalent) OR A minimum of 4 years' relevant clerical experience where the above qualifications are not held
- A minimum of 2 years' relevant clerical experience, including:
- Use of Microsoft Office applications
- Preparation of agendas, reports, minutes, and general correspondence
- Managing demanding workloads and conflicting priorities to meet deadlines
- Excellent organisational and interpersonal skills
- Ability to prioritise workload effectively
- Ability to maintain high levels of accuracy and produce clear and concise records of meetings
- Full current UK driving licence and access to a car required. Consideration will be given to alternative travelling proposals for applicants with a disability who are unable to hold a driving licence
- Willingness to work additional hours when required in line with organisational requirements
Package & Benefits
- Full-time opportunity
- Supportive and collaborative team environment
- Training and development opportunities
- Opportunity to work within a key governance and democratic services function
How to Apply
To apply for this role, please submit your CV via the application form provided.
Disclaimer
If you have a disability, which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Please note that we are currently receiving an exceptionally high volume of applications and will be unable to shortlist candidates who do not meet the specific requirements for this role. Due to this volume, we may be unable to provide individual feedback. We thank you in advance for your understanding.
Member Services Officer in Belfast employer: Honeycomb Jobs Limited
Honeycomb is an exceptional employer, offering a supportive and collaborative team environment where your contributions directly impact local governance. With a focus on employee growth through training and development opportunities, this role as a Member Services Officer provides a unique chance to engage in meaningful work that supports elected Members and Council Committees in Newtownabbey and Antrim. Join us to be part of a vital democratic services function that values your skills and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Member Services Officer in Belfast
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to administrative support and governance. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to leave a lasting impression and keep you on their radar.
We think you need these skills to ace Member Services Officer in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Member Services Officer role. Highlight your minute-taking, organisational skills, and any relevant qualifications to catch our eye!
Showcase Your Experience:In your application, emphasise your previous clerical experience and how you've managed competing priorities. We want to see how you’ve thrived in fast-paced environments, so don’t hold back!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your information well, as this reflects your ability to produce accurate records and documentation.
Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Honeycomb.
How to prepare for a job interview at Honeycomb Jobs Limited
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Member Services Officer. Familiarise yourself with the key duties mentioned in the job description, like preparing agendas and taking minutes. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your organisational and minute-taking skills during the interview. Prepare examples from your past experience where you've successfully managed competing priorities or supported committees. This will give the interviewer confidence in your ability to handle the demands of the role.
✨Be Ready for Scenarios
Expect scenario-based questions that assess how you would handle specific situations, such as tight deadlines or managing multiple tasks. Think about how you would approach these challenges and be ready to share your thought process and solutions.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the types of projects you'll be working on, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.
