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- Tasks: Assist customers, process data, and support admin tasks in a dynamic banking environment.
- Company: Leading Northern Ireland bank with a supportive team culture.
- Benefits: Hybrid working model, free parking, and a friendly work atmosphere.
- Why this job: Join a vibrant team and make a positive impact on customer experiences.
- Qualifications: Strong IT skills and previous customer service or admin experience.
- Other info: Full-time temporary role with great opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading Northern Ireland bank is looking for multiple Customer Service Administrators based in Dunmurry. This full-time temporary role offers a hybrid working model after training and includes a supportive team environment with amenities like free parking.
Responsibilities involve:
- Data processing
- Handling customer queries
- Supporting administrative tasks
Ideal candidates will have strong IT skills and previous experience in customer service or administration. Join a dynamic team and contribute positively to our goals.
Hybrid Banking Customer Service Specialist in Belfast employer: Honeycomb Jobs Limited
Contact Detail:
Honeycomb Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Banking Customer Service Specialist in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the bank on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we handle tricky situations with ease and confidence.
✨Tip Number 3
Dress the part! Even if it’s a hybrid role, looking sharp for the interview shows we mean business. First impressions count, so let’s nail it!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role.
We think you need these skills to ace Hybrid Banking Customer Service Specialist in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and IT skills. We want to see how your background aligns with the role of a Customer Service Administrator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team in Dunmurry and how you can contribute to our goals. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: As a Customer Service Specialist, communication is key. In your application, demonstrate your ability to handle queries effectively. Use clear and concise language to show us you can communicate well, both in writing and verbally.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Honeycomb Jobs Limited
✨Know the Company Inside Out
Before your interview, take some time to research the bank and its values. Understanding their mission and how they operate will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your IT Skills
Since strong IT skills are a must for this role, be prepared to discuss your experience with various software and tools. Bring examples of how you've used technology to improve customer service or streamline administrative tasks in previous roles.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this position. Prepare to share specific examples of how you've handled difficult customers or resolved issues effectively. This will demonstrate your problem-solving abilities and customer-centric approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
