Honeycomb is recruiting for an experienced Front of House professional to join a leading organisation within the legal sector, providing a first-class service across reception, meetings, events, and member enquiries. The Job This is a fantastic opportunity for an experienced Front of House professional to take responsibility for the smooth and efficient running of a busy reception area. Working as part of a wider team, you will provide a high-quality customer service experience, manage a busy multi-line switchboard, coordinate meeting room bookings, support events, and assist with IT and audio-visual facilities. The Company This established organisation offers a professional and supportive working environment, with modern facilities used for a wide range of meetings, events, seminars, negotiations, and professional gatherings. Package/Benefits:
- Lucrative salary DOE
- 25 days' annual leave + 13 bank holidays/closure days
- 10% employer pension contribution
- Private medical insurance
- Death in Service benefit of 4 times gross salary
- Income Protection
- Employee discount schemes
- Access to local affinity schemes
- Full-time working pattern
- Professional and supportive working environment
- Training and development opportunities
The Role
- Meeting and greeting visitors, members, clients, and guests in a professional and welcoming manner
- Providing a highly professional end-to-end front of house service
- Answering a busy multi-line switchboard and directing calls as required
- Responding to telephone and general enquiries in a timely and professional manner
- Managing the enquiries inbox and directing queries to the appropriate department
- Managing enquiries and bookings for meeting rooms and facilities
- Ensuring meeting spaces are managed in line with agreed procedures
- Preparing rooms to meet the requirements of members, clients, and visitors
- Setting up IT, audio-visual, and video conferencing equipment where required
- Supporting hybrid and virtual meetings using platforms such as Microsoft Teams and Zoom
- Managing refreshments, including room set-up, catering orders, replenishment, and tidiness
- Working with colleagues to ensure reception and meeting areas are appropriately covered
- Engaging with clients and promoting available meeting facilities
- Coordinating with suppliers regarding orders, deliveries, and maintenance requirements
- Liaising with colleagues to ensure meetings and events are delivered to a high standard
- Supporting Facilities Management during emergency situations where required
- Acting as a Fire Warden following appropriate training
- Maintaining high standards across reception and meeting areas
- Supporting events outside core business hours when required
- Undertaking any other duties required to support the wider team The Person
- Minimum of 5 GCSEs or equivalent, including English and Maths, at grade C or above
- Previous experience in a Front of House, Reception, Customer Service, Office, or Hospitality role is essential
- Experience working on a busy multi-line switchboard
- Experience within a legal or professional services environment would be advantageous
- Strong Microsoft Office skills, particularly Outlook, Excel, Teams and Zoom
- Excellent verbal communication skills, with confidence engaging face-to-face and by telephone
- Strong customer service skills with a professional and welcoming approach
- Excellent organisational skills with the ability to manage competing priorities
- High levels of attention to detail, accuracy, and professionalism
- Strong problem-solving skills with the ability to use initiative
- Ability to work effectively under pressure and to strict deadlines
- A proactive, flexible, and positive approach with a strong 'can-do' attitude
- Professional, approachable, and confident communication style To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Honeycomb on . If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Skills: receptionist administrator front of house legal admin professional services
Front Desk Clerk - Full Time in Belfast employer: Honeycomb Jobs Limited
Honeycomb is an excellent employer, offering a supportive work environment in the heart of Belfast City Centre. With a focus on employee growth and development, this role provides a unique opportunity to gain valuable experience within a leading UK manufacturer, complemented by benefits such as free onsite parking and a commitment to equal opportunities for all staff.
