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For Companies At a Glance
- Tasks: Support customers and resolve queries in a friendly, professional manner.
- Company: Established business in Belfast with a strong reputation.
- Benefits: Earn £13 per hour for a full-time, 2-week temporary role.
- Other info: Opportunity to work in a supportive environment with equal opportunities.
- Why this job: Gain valuable experience in customer service and administration.
- Qualifications: Strong communication skills and a background in customer service.
The predicted salary is between 26000 - 27000 £ per year.
Honeycomb is delighted to be working with an excellent client, recruiting for a Customer Support Administrator on a temporary basis. This is a well-established business, based in Belfast.
The Role
As a customer support administrator, you will provide support to the domestic team, respond to customer queries and co-ordinate with internal teams to effectively resolve issues or complaints.
Key Responsibilities
- Manage enquiries with a helpful and professional attitude
- Liaise with Domestic Team
- Accurately update customer relationship management system
- Logging and investigating complaints, work closely with internal teams to find solutions
The Ideal Candidate
- A strong background in a customer service role
- Administrative background
- Excellent written and verbal communication skills
- Previous experience working with Microsoft Packages
What is on offer?
- 2-week temporary role
- Full time hours 09:00-17:00
- Hourly rate of £13 per hour
If you wish to apply in confidence, please submit your CV via the link provided. Alternatively call Chloe Winter on the number provided. Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made. Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity.
Customer Support Temp in Belfast employer: Honeycomb Jobs Limited
Contact Detail:
Honeycomb Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Temp in Belfast
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help us tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle difficult customers or complaints. We can help you role-play these situations to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They might share insights about the company culture or even refer you internally, which can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Support Temp in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant administrative skills. We want to see how you can bring your unique background to the role!
Show Off Your Communication Skills: Since this role involves a lot of interaction, let your written communication shine! Use clear and concise language in your application to demonstrate your excellent verbal and written skills.
Highlight Relevant Experience: If you've worked with Microsoft Packages or have experience in a similar role, make it known! We love seeing how your past experiences can contribute to our team.
Apply Through Our Website: We encourage you to submit your application via the link provided. It’s the easiest way for us to receive your details and get the ball rolling on your application!
How to prepare for a job interview at Honeycomb Jobs Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Support Administrator. Familiarise yourself with how to manage enquiries and liaise with the domestic team. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since excellent written and verbal communication skills are key for this position, prepare examples from your past experiences where you effectively resolved customer queries or complaints. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Be Ready to Discuss Tech Savviness
As the job requires working with Microsoft Packages and a customer relationship management system, be prepared to discuss your experience with these tools. If you have specific examples of how you've used them to improve efficiency or resolve issues, share those!
✨Demonstrate a Positive Attitude
A helpful and professional attitude is crucial in customer service roles. During the interview, convey your passion for helping others and your ability to stay calm under pressure. A positive mindset can set you apart from other candidates!