Honeycomb is delighted to be partnering exclusively with a highly regarded and established banking institution in Northern Ireland to appoint a Customer Service Advisor for its Ballymena branch. The Company This organisation has built a strong reputation for outstanding customer care and a genuine commitment to the local community. The Ballymena branch provides a friendly and supportive setting where customers can expect a consistently high level of service. Role Summary In this front-line position, you will act as a key contact for customers, creating a professional and welcoming experience at every stage. You will support day-to-day enquiries, complete transactions, and manage cash in a secure and accurate manner. Main Duties Deliver an excellent level of customer service by handling enquiries in a prompt, professional, and courteous way. Process deposits, withdrawals, lodgements, and related counter transactions accurately. Follow established cash procedures, including end-of-day balancing, in line with security and audit requirements. Support awareness of the
