At a Glance
- Tasks: Handle cash transactions and provide top-notch customer service in a friendly banking environment.
- Company: Reputable banking institution known for outstanding customer care and community commitment.
- Benefits: Competitive pay, supportive team culture, and opportunities for career growth.
- Other info: Great opportunity for personal development in a stable and respected organisation.
- Why this job: Join a dynamic team and make a real difference in your community through excellent service.
- Qualifications: Experience in cash handling, strong communication skills, and attention to detail.
The predicted salary is between 20000 - 25000 £ per year.
Honeycomb is delighted to be partnering exclusively with a highly regarded and established banking institution in Northern Ireland to appoint a Customer Service Advisor for its Ballymena branch.
The Company
This organisation has built a strong reputation for outstanding customer care and a genuine commitment to the local community. The Ballymena branch provides a friendly and supportive setting where customers can expect a consistently high level of service.
Role Summary
In this banking operations role, you will be responsible for the secure and accurate handling of cash and the efficient processing of customer banking transactions. You will ensure all transactions are completed in line with banking procedures, regulatory requirements, and security standards while providing professional support to customers.
Main Duties
- Process a high volume of banking transactions, including cash deposits, withdrawals, lodgements, cheque transactions, and account payments, ensuring accuracy at all times.
- Handle and balance cash securely throughout the day, completing end-of-day reconciliation in accordance with banking procedures, audit requirements, and security controls.
- Maintain strict compliance with internal policies, anti-fraud measures, and regulatory requirements when processing customer transactions.
- Resolve routine transaction queries efficiently while providing professional and courteous customer service.
- Work collaboratively with colleagues to ensure smooth branch operations, maintaining high standards of accuracy, efficiency, and compliance.
The Person
We are looking for an individual with excellent attention to detail, confidence in handling cash accurately, and the ability to work efficiently across multiple IT systems.
Essential Criteria:
- Background in a cash handling or processing role.
- A proactive and positive approach, with a willingness to support colleagues and contribute to wider business goals.
- High levels of accuracy and dependability when dealing with cash.
- Strong verbal communication and interpersonal skills.
- The ability to stay organised and manage competing priorities effectively.
Desirable Criteria:
- Prior experience in banking, financial services, or a retail cash-handling environment.
- A full, clean UK driving licence.
Bank Cashier - Ballymena TLNT1_NI employer: Honeycomb Jobs Limited
This esteemed banking institution in Ballymena is an exceptional employer, renowned for its commitment to outstanding customer service and community engagement. Employees benefit from a supportive work culture that prioritises professional development and offers opportunities for growth within the organisation. With a focus on teamwork and high standards of accuracy, this role not only provides meaningful work but also fosters a sense of belonging in a friendly environment.
