At a Glance
- Tasks: Lead a 24/7 supported accommodation service and manage a dedicated team.
- Company: Join a supportive organisation focused on making a difference in the community.
- Benefits: Competitive salary, career development, and the chance to make a real impact.
- Other info: Flexible working hours with opportunities for personal growth and community engagement.
- Why this job: Empower others while developing your leadership skills in a dynamic environment.
- Qualifications: Degree-level qualification or equivalent experience in Housing Management required.
You’ll manage the team at our 24/7 Female Scheme, ensuring that everyone has the right support, training and tools to work independently and confidently. You’ll make sure that customers receive the right support to maintain their tenancy and develop positive relationships with other customers and the community. You will also be required to manage additional schemes at different times as required.
What you’ll do:
- Lead the day-to-day delivery of a 24/7 supported accommodation service, ensuring high-quality housing management, building safety, and effective service delivery.
- Manage, support, and develop staff through recruitment, training, supervision, regular meetings, and performance objectives.
- Oversee referrals, resident engagement, multi-agency working, and promote customer involvement to ensure positive outcomes for residents.
- Monitor service performance, including rent collection, void management, property inspections, repairs, health and safety, and risk assessments.
- Manage budgets, staffing expenditure, case management systems, and service reviews to ensure accurate records, compliance, and cost-effective operations.
Who you are:
- Degree-level qualification or equivalent experience, with experience in Housing Management.
- CIH membership or willingness to work towards it.
- Strong leadership and people management skills, with the ability to coach, develop, and inspire others.
- Excellent communication, influencing, and negotiation skills, with a professional and solution-focused approach.
- Strong business and financial awareness, including experience supporting budgets, expenses, and invoice processes.
- Experience in project delivery, process improvement, and driving a culture of continuous improvement and innovation.
- Ability to travel, with a full UK driving license and a car.
- Willingness to work flexibly, including covering shifts and some evenings and weekends.
- Willingness to undertake a DBS check.
Apply now! We may close this vacancy early if we receive a high volume of applications.
Scheme Manager in Stoke-on-Trent employer: Honeycomb Group
As a Scheme Manager at our 24/7 Female Scheme in Stoke-on-Trent, you will be part of a supportive and dynamic work environment that prioritises employee development and community impact. We offer competitive salaries, comprehensive training, and opportunities for career progression, all while fostering a culture of collaboration and respect. Join us to make a meaningful difference in the lives of our residents and contribute to a positive community atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Manager in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the housing management field, especially those who work in similar schemes. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your experience aligns with their mission, especially in supporting residents and managing teams effectively.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've developed staff or improved services. This will highlight your skills and fit for the Scheme Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Scheme Manager in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Scheme Manager role. Highlight your experience in housing management and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting residents and how your leadership skills can make a difference. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Whether it's improving service delivery or managing budgets effectively, we love to see how you've made an impact in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Honeycomb Group
✨Know Your Stuff
Make sure you’re familiar with the specifics of the role. Understand the responsibilities of managing a 24/7 supported accommodation service and be ready to discuss how your experience aligns with these tasks. Brush up on housing management principles and any relevant legislation.
✨Showcase Your Leadership Skills
As a Scheme Manager, strong leadership is key. Prepare examples of how you've successfully managed teams in the past. Think about times when you’ve coached or developed staff, and be ready to share those stories to demonstrate your ability to inspire and motivate others.
✨Engage with the Community
This role involves promoting customer involvement and multi-agency working. Be prepared to discuss how you’ve engaged with residents and built positive relationships in previous roles. Highlight any initiatives you’ve led that improved community engagement or resident satisfaction.
✨Financial Savvy is a Must
You’ll need to manage budgets and ensure cost-effective operations. Brush up on your financial management skills and be ready to talk about your experience with budgeting, rent collection, and any relevant financial processes. Show them you can keep things running smoothly!
