At a Glance
- Tasks: Maximise rental income, manage arrears, and engage with customers to support community investment.
- Company: Honeycomb Group, dedicated to enhancing communities in Stoke-on-Trent.
- Benefits: Full-time permanent role with opportunities for professional growth.
- Other info: Join a supportive team focused on performance and community impact.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in income management or customer engagement is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Honeycomb Group in Stoke-on-Trent is seeking an Income Management Officer to strengthen our income management service and support continued investment in communities.
In this full-time permanent role you will maximise rental and service charge income, manage arrears, engage customers, and progress legal action when necessary.
You will work closely with the Income Specialist to meet performance standards and KPIs.
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Housing Income & Arrears Specialist in Stoke-on-Trent employer: Honeycomb Group
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