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- Tasks: Support vulnerable customers with resettlement and tenancy sustainment across Stoke-on-Trent.
- Company: Join Concrete, a charity dedicated to erasing homelessness in Staffordshire.
- Benefits: Competitive salary, great benefits, and the chance to make a real difference.
- Why this job: Empower individuals to secure homes and improve their lives in your community.
- Qualifications: GCSE English and maths, experience with complex needs, and strong communication skills.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 27356 - 27356 £ per year.
As a Floating Support Officer, you will work with the Floating Support Team to deliver high quality support to our customers who are vulnerable and/or have complex needs, living in all tenures within Stoke on Trent. The role will provide support in offering resettlement and sustainment support throughout the city.
What you'll do:
- Complete inductions, risk assessments, and co-produce personalised, person-centred support plans.
- Deliver ongoing support across tenancy sustainment, resettlement, finances, health, and move-on goals.
- Signpost and advocate for access to services, addressing barriers related to mental health, substance use, and offending.
- Work collaboratively with multi-agency partners and support networks to achieve positive outcomes.
- Empower customers to manage tenancies, maximise income, address debts, and successfully move into independent housing.
Who you are:
- A good level of education including GCSE English and maths, or equivalent.
- Demonstrable experience of working in a similar sector or transferable skills.
- Experience of working with customers with complex needs.
- Excellent communication skills.
- Experience in completing forms and applications for benefits and grants.
- Ability to work under pressure and manage multiple tasks and demands.
The successful candidate will be required to complete a DBS check.
Apply now! We may close this vacancy early if we receive a high volume of applications.
We are part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.
Homelessness is not a choice. It can happen to anyone. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own.
Join us on our fight to make homelessness history across Staffordshire and everywhere.
Floating Support Worker in Stoke-on-Trent employer: Honeycomb Group
Contact Detail:
Honeycomb Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floating Support Worker in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with organisations that align with your values. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their mission. Be ready to discuss how your experience aligns with their goals, especially when it comes to supporting vulnerable individuals and tackling complex needs.
✨Tip Number 3
Showcase your skills! Bring examples of your past work with customers who have complex needs. Whether it's through case studies or personal anecdotes, demonstrating your hands-on experience can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our mission to make homelessness history.
We think you need these skills to ace Floating Support Worker in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Floating Support Officer role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Showcase Your Communication Skills: Since excellent communication is key in this role, use your application to demonstrate your ability to convey information clearly. Whether it’s through your cover letter or CV, let us see how you can effectively communicate with customers and partners alike.
Highlight Relevant Experience: If you've worked with vulnerable individuals or have experience in support roles, make sure to emphasise that in your application. We’re looking for candidates who understand the complexities of the needs our customers face, so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Honeycomb Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Floating Support Officer inside and out. Familiarise yourself with the responsibilities like risk assessments and support plans. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience working with vulnerable individuals or those with complex needs. Prepare specific examples that highlight your skills in communication, advocacy, and multi-agency collaboration. This will demonstrate your capability to handle the challenges of the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the types of cases you'll be handling, or how success is measured in this role. This shows that you’re not just looking for any job, but that you’re keen on making a real impact.
✨Stay Calm Under Pressure
Given the nature of the job, it’s important to convey that you can manage multiple tasks and work under pressure. Share examples from your past where you successfully juggled various responsibilities, and explain how you prioritised effectively. This will reassure them that you can thrive in a demanding environment.