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- Tasks: Supervise night operations, ensuring safety and smooth workflow while leading a dedicated team.
- Company: Join a supportive organisation focused on helping vulnerable communities.
- Benefits: Competitive salary, mileage expenses, and opportunities for professional development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in residential support and strong people management skills are essential.
- Other info: Flexible night shifts with a rolling rota and remote work options.
The predicted salary is between 31864 - 31864 £ per year.
Salary: £31,864.98 a year
Location: Stoke, Stoke On Trent (with frequent travel across schemes)
Hours per week: 40
Contract type: Permanent
The role:
The Night Shift Supervisor is responsible for overseeing operations during non-business hours, supervising a team of employees, ensuring smooth workflow, maintaining safety standards, and addressing any issues that arise throughout the night shift, while reporting to upper management and ensuring the overall efficiency and quality of services during the nighttime period. Monitoring and first point of call for on-call out of hours telephone service. This role operates on a 4 on, 4 off rolling rota, with 10-hour night shifts from 10:00pm to 8:30am (including a half-hour unpaid break). The position is remote, covering 24/7 schemes and community properties across Concrete, and includes mileage and expenses in addition to salary.
What you will do:
- Oversee the night-to-night running of 24/7 accommodation services, ensuring high standards of building management, safety and security.
- Lead, support and deputise for staff and Scheme Managers, ensuring effective staffing, cover, recruitment, induction and team performance.
- Act as Tier 1 on-call, managing out-of-hours calls, coordinating emergency responses and liaising with maintenance and contractors.
- Carry out community and property management duties, including regular patrols and liaising with partners to ensure properties remain safe and fit for purpose.
- Ensure compliance with health and safety requirements, maintain accurate records, and support the smooth and safe operation of schemes across all locations.
Who you are:
- Committed to continuous self-development, supported by relevant training or experience in sector knowledge, people management, and service delivery.
- Significant experience working in a residential, hostel or supported housing environment, supporting vulnerable and/or homeless people is desirable.
- Experience helping people identify goals and supporting them through change, with an understanding of complex needs (e.g. mental health, substance use).
- Confidence in managing challenging situations and coordinating with multiple individuals and agencies to achieve positive outcomes.
- Able to manage administrative tasks, meet deadlines and maintain accurate records.
- IT literate, with experience using systems such as Microsoft Word, Excel and the ability to set up and monitor systems.
- Ability to work independently in a remote setting, while also contributing effectively as part of a team.
- Demonstrate empathy, a values-driven approach and a genuine commitment to supporting people experiencing disadvantage.
- Able to maintain enthusiasm for a high level of contact with clients and to adapt an assertive approach when required.
- Flexible, resilient and open to change, with a commitment to continuous improvement and professional development.
- Able to travel between locations, work a rolling night rota, and hold a full driving licence with access to a vehicle for business use.
Apply now! We may close this vacancy early if we receive a high volume of applications.
Night Shift Supervisor employer: Honeycomb Group
Contact Detail:
Honeycomb Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Shift Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to night shift supervision. Think about your past experiences and how they relate to the role – this will help you stand out!
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let them know why you're excited about the role and how you can contribute to their team. Passion goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Night Shift Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Night Shift Supervisor role. Highlight any relevant experience in residential or supported housing environments, as well as your ability to manage teams and handle challenging situations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission at StudySmarter. Don’t forget to mention your commitment to supporting vulnerable individuals.
Showcase Your IT Skills: Since the role requires IT literacy, be sure to mention your experience with systems like Microsoft Word and Excel. If you’ve set up or monitored any systems before, give us the details – we love a tech-savvy candidate!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we might close the vacancy early if we get a lot of applications, so don’t wait!
How to prepare for a job interview at Honeycomb Group
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Night Shift Supervisor. Familiarise yourself with the key tasks like overseeing operations, managing staff, and ensuring safety standards. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in residential or supported housing environments. Highlight specific examples where you've supported vulnerable individuals or managed challenging situations. This will show that you have the relevant skills and empathy needed for the job.
✨Demonstrate Your Leadership Skills
As a supervisor, you'll need to lead a team effectively. Be ready to share examples of how you've motivated and supported staff in the past. Discuss your approach to team performance and how you handle recruitment and induction processes.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as emergency responses or managing out-of-hours calls. Think through potential scenarios and your responses ahead of time, so you can showcase your problem-solving skills and ability to stay calm under pressure.