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- Tasks: Lead repairs and maintenance services, ensuring homes are safe and well-maintained.
- Company: Join Honeycomb Group, a growing organisation making a real impact in communities.
- Benefits: Competitive salary of £62,000, 35-hour work week, and opportunities for professional growth.
- Why this job: Shape the future of housing services while driving positive change in your community.
- Qualifications: Degree in construction or housing, with strong leadership and property services knowledge.
- Other info: Dynamic role with potential for early application closure due to high interest.
The predicted salary is between 52000 - 70000 £ per year.
Stoke, Stoke-on-Trent
£62,000 a year
Permanent, 35 hours per week
Honeycomb Group is entering an exciting new phase of its journey. Thanks to our continued financial strength and the resilience we have built over recent years, we are now in a position to grow and further strengthen our impact in the communities we serve. As we prepare to move into the growth phase of our corporate plan, we are investing in several new roles across the organisation to support our strategic ambitions. This role is one of a number of key appointments that will help drive our future success. With growth across the business including new support and wellbeing contracts, development and regeneration activity, and ongoing service improvements this is a great time to join Honeycomb and be part of shaping what comes next.
You’ll lead the day-to-day and planned maintenance services, making sure homes are safe, well-maintained, cost-effective and deliver a good service for customers. You’ll manage operational teams and contractors, oversee compliance, and plan maintenance work to keep homes in good condition and meet all legal and regulatory requirements.
What you’ll do:
- Lead the delivery of repairs and maintenance services, making sure work is completed safely, on time and to a high standard.
- Manage repairs, maintenance, and void teams, ensuring services are efficient, customer-focused and deliver good performance.
- Oversee responsive repairs, planned maintenance and major works programmes, ensuring effective scheduling and strong contractor management.
- Ensure homes meet all health, safety and compliance requirements, with clear systems in place to monitor property safety and regulatory standards.
- Manage budgets and contracts, making sure services deliver value for money while maintaining quality and improving customer satisfaction.
Who you are:
- Degree qualified in construction, housing or a related discipline, or able to demonstrate substantial relevant experience, with (or working towards) a relevant Level 4 housing qualification in line with Senior Housing Manager standards.
- Strong knowledge of property services within social housing, including repairs, maintenance and compliance requirements.
- Knowledge of legal and regulatory requirements related to property maintenance and housing services, and Competency and Conduct Standard.
- Proven experience developing policies, strategies or service improvements within housing, property services or a similar environment.
- Strong leadership and people management skills, with the ability to motivate teams and create a positive coaching culture.
- Excellent communication, influencing and negotiation skills, with the ability to engage effectively with colleagues, contractors and stakeholders.
- Experience identifying and managing operational risks, ensuring services meet regulatory and audit requirements.
- A strong focus on delivering high-quality, customer-focused services and driving continuous improvement.
Apply now! We may close this vacancy early if we receive a high volume of applications.
Head of Repairs and Maintenance employer: Honeycomb Group
Contact Detail:
Honeycomb Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Repairs and Maintenance
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and property services sector. Attend local events or join online forums where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by researching Honeycomb Group and understanding their mission. Think about how your experience aligns with their goals, especially in repairs and maintenance. We want to see you shine!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated teams and improved service delivery in your previous roles. We love hearing about real-life successes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Honeycomb Group.
We think you need these skills to ace Head of Repairs and Maintenance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Head of Repairs and Maintenance role. Highlight your leadership experience and knowledge of property services to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about repairs and maintenance, and how your background aligns with our mission at Honeycomb Group. Keep it engaging and personal!
Showcase Relevant Experience: When filling out your application, don’t forget to mention any specific projects or achievements related to repairs, maintenance, or compliance. We love seeing concrete examples of your impact in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Honeycomb Group
✨Know Your Stuff
Make sure you brush up on your knowledge of property services, especially in social housing. Understand the legal and regulatory requirements related to repairs and maintenance, as well as any recent changes in the industry. This will show that you're not just qualified but also genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved service delivery. Be ready to discuss your approach to creating a positive coaching culture and how you handle challenges within a team.
✨Demonstrate Customer Focus
Since this role is all about delivering high-quality, customer-focused services, come prepared with examples of how you've improved customer satisfaction in previous roles. Highlight any strategies you've implemented that have made a real difference to service delivery.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to manage operational risks. Think through potential challenges you might encounter in the role and how you would address them, particularly in relation to compliance and contractor management.