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- Tasks: Lead a team to provide vital support for those affected by domestic abuse.
- Company: Join Honeycomb Group, a social-minded organisation making a real difference.
- Benefits: Competitive salary, professional development, and the chance to create positive change.
- Why this job: Be a catalyst for change and help transform lives in your community.
- Qualifications: Experience in domestic violence support and team leadership required.
- Other info: Dynamic role with opportunities for personal growth and impactful work.
The predicted salary is between 25000 - 35000 £ per year.
Salary: £31,350 a year
Location: Derbyshire
Hours per week: 37.5
Contract type: Fixed Term until March 2027
As an IDVA Service Team Leader, you will oversee the day-to-day running of our Derbyshire IDVA Service. You will work with the service manager to manage and develop the team to work within a multi-agency framework to provide a quality and proactive service to people affected by domestic abuse. You will also be responsible for monitoring and developing the service to maintain positive stakeholder relationships.
Job requirements:
- Work closely with the Service Manager to ensure customers receive a professional, timely and coordinated service with clear, up-to-date advice on available options.
- Lead on advocacy for customers with criminal justice services, housing, children's and adult services, and other partner agencies.
- Lead, manage and support a team to deliver trauma-informed, person-centred services, ensuring staff work safely, effectively and efficiently.
- Support daily triage, allocation of cases and high-quality case management, including audits to ensure accurate records and GDPR compliance.
- Manage and resolve escalated customer issues and concerns.
- Monitor outcomes and reporting on case management systems to support service evaluation and stakeholder reporting.
- Participate in the Managers' on-call rota and deputise for the Service Manager when required.
What we are looking for:
- Relevant IDVA qualification or willingness to complete Safelives training.
- A good level of education such as GCSE English and maths, or equivalent.
- Evidence of self-development or formal learning and development in sector skills.
- Minimum 2 years experience of supporting individuals who have experienced domestic violence, forced marriage or honour-based violence in an IDVA role or equivalent.
- Experience in team leadership, supervision and case management.
- An understanding of domestic abuse, including the impact on those affected by it and the legal and practical remedies available to them.
- An understanding of safeguarding issues and procedures and legislation relating to domestic violence.
- Good crisis management skills and the ability to work effectively under pressure and to deadlines.
- IT literate and confident with Microsoft 365 and case management systems.
- DBS check and Police vetting.
- Full UK driving licence with access to own vehicle for work.
Be a catalyst for change and help us impact the way our region addresses abusive relationships. Apply now!
Who we are: We are part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Glow is the catalyst for change in our community and our sector. We are working to systematically impact the way our region and our sector addresses abusive relationships. Everything we do is driven by a deep desire to change the future of relationships for the better. This is the start of something great.
Service Team Leader - IDVA Domestic Abuse in Derby employer: Honeycomb Group
Contact Detail:
Honeycomb Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Team Leader - IDVA Domestic Abuse in Derby
✨Tip Number 1
Network like a pro! Reach out to people in the domestic abuse sector, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission to support those affected by domestic abuse. Show them you're not just a fit for the role, but for their team!
✨Tip Number 3
Practice your responses to common interview questions, especially around crisis management and team leadership. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s make a difference together!
We think you need these skills to ace Service Team Leader - IDVA Domestic Abuse in Derby
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Service Team Leader. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience: When detailing your past roles, focus on your experience in supporting individuals affected by domestic abuse. We want to see how you've made a difference in similar situations, so share specific examples!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your writing is easy to read. This will help us quickly see your qualifications and fit for the role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it helps us keep everything organised!
How to prepare for a job interview at Honeycomb Group
✨Know Your Stuff
Make sure you understand the ins and outs of domestic abuse and the role of an IDVA. Brush up on relevant legislation, safeguarding issues, and the support services available. This knowledge will help you answer questions confidently and show that you're passionate about making a difference.
✨Showcase Your Leadership Skills
As a Service Team Leader, you'll need to demonstrate your experience in team leadership and case management. Prepare examples of how you've successfully led a team, managed crises, or resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your crisis management skills and ability to work under pressure. Think about past experiences where you had to make quick decisions or handle difficult situations, and be ready to discuss them in detail.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's current challenges, the service's future goals, or how they measure success. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
