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- Tasks: Visit customers to conduct safe and well checks, ensuring their safety and support.
- Company: Join a dedicated team focused on improving lives in the community of Stoke-on-Trent.
- Benefits: Enjoy flexible hours, competitive pay, and the chance to make a real difference.
- Why this job: Be a voice for those in need and help create safer communities while gaining valuable experience.
- Qualifications: GCSEs in English and Maths, experience with complex needs, and strong communication skills required.
- Other info: Work shifts from 5pm-11pm on a four on, four off pattern; apply early as interviews are ongoing.
The predicted salary is between 23809 - 33433 £ per year.
As a Community Safe and Well Coach, you’ll visit customers across safe accommodation to complete safe and well checks. You’ll keep their safety at the heart of everything you do, identifying risks and putting the best solutions in place for them.
In this role you’ll work 5pm-11pm on a shift pattern of ‘four on, four off.’
Job requirements:- Visit customers to carry out safe and well checks. You’ll make sure that their safety is paramount and challenge any issues, such as ASB.
- Ensure customers feel welcome when they first move into refuge or the community. You’ll work with them to address their priorities and support with practical things such as benefit claims.
- Create customer focused safety plans and risk management plans to address personal safety.
- Answer the on-call out of hours phone line and respond to any issues or emergencies in both refuge and the community.
- Ensure that all accommodation is secure, and that health and safety standards are met.
- Assess any evident risk or safeguarding issues whilst carrying out your duties and respond appropriately in line with the risk management policy.
- Keep accurate records and notes within Glow’s CRM system.
- Support the Service Manager to meet void targets by turning around rooms ready for new residents.
- Support customers to connect with their community through activities and events, with the aim of reducing loneliness and isolation.
- A good standard of education, for example GCSE English and Maths or equivalent.
- Experience risk assessing and supporting people with complex needs.
- A genuine understanding of people in abusive relationships. You’ll be their voice so you’ll need great communication skills to provide them with the best support to keep them safe.
- Be up to date with current issues, laws and best practice in domestic abuse related areas. Have a knowledge of working within professional boundaries and safeguarding policies.
- Basic ICT skills and experience of Microsoft Office.
- Great problem solving skills and the ability to think quickly on your feet.
- Able to work independently and remotely, being self-motivated with great time management and the ability to prioritise high-risk cases.
- A full UK driving licence and a vehicle suitable for business use.
- DBS check.
Be a catalyst for change and help us impact the way our region addresses abusive relationships. Apply now! We’ll be interviewing as we go so might close the application process early if we find the right person.
Community Safe & Well Coach employer: Honeycomb Group
Contact Detail:
Honeycomb Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Safe & Well Coach
✨Tip Number 1
Familiarise yourself with the local community resources and support services available for individuals in abusive relationships. This knowledge will not only help you in your role but also demonstrate your commitment to understanding the needs of the customers you'll be supporting.
✨Tip Number 2
Network with professionals in the field of domestic abuse and community support. Attend local workshops or seminars to connect with others who share your passion for helping those in need, as this can provide valuable insights and potential references.
✨Tip Number 3
Prepare to discuss real-life scenarios during your interview that showcase your problem-solving skills and ability to handle high-pressure situations. Think of examples where you've successfully assessed risks or supported individuals with complex needs.
✨Tip Number 4
Stay updated on current laws and best practices related to domestic abuse. Being knowledgeable about recent changes can set you apart from other candidates and show your dedication to providing the best support possible.
We think you need these skills to ace Community Safe & Well Coach
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Community Safe & Well Coach. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in risk assessment and supporting individuals with complex needs. Emphasise your communication skills and any previous work related to domestic abuse or community support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the challenges faced by individuals in abusive relationships. Use specific examples from your past experiences to demonstrate your suitability for the role.
Highlight Relevant Skills: In your application, be sure to mention your problem-solving abilities, time management skills, and any experience with safeguarding policies. These are crucial for the role and will help you stand out as a candidate.
How to prepare for a job interview at Honeycomb Group
✨Show Your Understanding of Domestic Abuse
Make sure to demonstrate your genuine understanding of the complexities surrounding abusive relationships. Share any relevant experiences or knowledge you have that showcases your empathy and ability to support those in need.
✨Highlight Your Risk Assessment Skills
Prepare examples of how you've successfully assessed risks in previous roles. Discuss specific situations where you identified potential hazards and implemented effective solutions, as this is crucial for the Community Safe & Well Coach position.
✨Communicate Clearly and Confidently
Since great communication skills are essential for this role, practice articulating your thoughts clearly. Be ready to discuss how you would approach sensitive conversations with customers and ensure they feel safe and supported.
✨Demonstrate Problem-Solving Abilities
Be prepared to share instances where you've had to think on your feet and solve problems quickly. This could involve managing emergencies or addressing unexpected challenges while maintaining a focus on customer safety.
