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- Tasks: Provide triage and admin support for high-risk domestic abuse services.
- Company: Join Honeycomb Group, a social-minded team making a difference.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Other info: Full driving licence required; DBS check needed.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Understanding of relationship abuse, strong communication, and organisational skills.
The predicted salary is between 24880 - 24880 £ per year.
Referral and Allocation Officer
Salary: £24,880.99 a year
Location: Derby County
Hours per week: 37.5
Contract type: Fixed Term
As a member of our Domestic Abuse Services, you will be providing triage and administrative support to ensure the smooth delivery of our co-ordinated response to high risk domestic abuse services in Derbyshire.
What you will do:
- Act as the first point of contact for enquiries from customers, colleagues and partner agencies.
- Process referrals and use risk assessment tools to assess suitability for the service.
- Coordinate meetings, prepare agendas and notes, and manage resources.
- Collate data, research and reports to support service development and commissioner reporting.
- Maintain secure records, work within safeguarding and information-sharing standards, and build strong partnerships with agencies.
Who you are:
- A strong understanding of relationship abuse, including the dynamics, behaviours and risks involved.
- Excellent communication and listening skills, with confidence to ask questions and clarify information.
- Good literacy, numeracy and ICT skills, including confidence using case management systems and handling confidential information.
- Strong organisational skills, with the ability to prioritise tasks and meet deadlines.
- A collaborative, compassionate approach that values individuals and supports colleagues.
- A full driving licence with the use of your own vehicle is essential.
- DBS check required.
Check below to see if you have what is needed for this opportunity, and if so, make an application asap. Apply now! We may close this vacancy early if we receive a high volume of applications.
We are part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Glow is the catalyst for change in our community and our sector. We are working to systematically impact the way our region and our sector addresses abusive relationships. Everything we do is driven by a deep desire to change the future of relationships for the better.
Health and Social Care in Chesterfield employer: Honeycomb Group
Contact Detail:
Honeycomb Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health and Social Care in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those involved in domestic abuse services. Attend local events or join online forums to connect with potential colleagues and learn about job openings.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their approach to domestic abuse services. We want you to show that you’re not just interested in the role, but also passionate about making a difference in the community.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission.
We think you need these skills to ace Health and Social Care in Chesterfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Referral and Allocation Officer. We want to see how you can contribute to our mission in tackling domestic abuse.
Showcase Your Skills: Don’t forget to emphasise your communication, organisational, and ICT skills. We’re looking for someone who can handle confidential information and manage multiple tasks, so let us know how you excel in these areas!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Honeycomb Group
✨Know Your Stuff
Make sure you understand the dynamics of relationship abuse and the role of a Referral and Allocation Officer. Brush up on relevant terminology and processes, so you can confidently discuss how your skills align with the job.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated in past roles. Think about times when you had to clarify information or handle sensitive situations—these will demonstrate your capability.
✨Organise Your Thoughts
With strong organisational skills being essential, practice structuring your answers clearly. Use the STAR method (Situation, Task, Action, Result) to articulate your experiences, especially when discussing how you prioritise tasks and meet deadlines.
✨Build Rapport
During the interview, aim to build a connection with your interviewers. Show your compassionate approach by actively listening and engaging with their questions. This will reflect your ability to foster strong partnerships, which is crucial for the role.