Assistant Boutique Manager | Westfield London
Assistant Boutique Manager | Westfield London

Assistant Boutique Manager | Westfield London

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to achieve sales goals and create unforgettable customer experiences.
  • Company: Join Honey Birdette, a bold luxury lingerie brand empowering women.
  • Benefits: Enjoy generous incentives, product discounts, and career growth opportunities.
  • Why this job: Be part of a playful environment that celebrates self-empowerment and confidence.
  • Qualifications: 2+ years in retail or hospitality with exceptional communication skills.
  • Other info: Flexible shifts and a commitment to diversity and inclusion.

The predicted salary is between 28800 - 43200 £ per year.

Join to apply for the Assistant Boutique Manager role at Honey Birdette. Honey Birdette was created by women for women, to offer an experience unlike any other lingerie retailer. We are a luxury lifestyle brand offering high-end lingerie and premium bedroom accessories. Bold, innovative and a little naughtier than you would expect, Honey Birdette has quickly become one of the most talked about lingerie brands. We inspire, create curiosity, and empower women through their beauty and confidence.

The Role: As the Assistant Boutique Manager, you will be empowering, enchanting and storytelling focused to lead your team of honeys towards achieving high commercial outcomes, guide best practice customer service, and encourage each honey's individual characteristics.

To be successful in this role, you will possess the ability to be an exceptional communicator, knowledgeable on all the tips and tricks to build your team into a confident collaborative hive and drive positive red-carpet experiences for all honeys (and/or their partners) visiting Honey Birdette - ensuring they never fall short of product to fulfil their honey needs. This role reports into the respective Boutique & Area Manager.

Key Responsibilities:

  • Driving and achieving sales and KPI targets across your Boutique.
  • Raising customer engagement & satisfaction.
  • Empowering and encouraging honeys' needs and guiding their exploration in a positive note.
  • Leading, coaching and providing feedback to the honey team.

Your Sweet Spots (About You):

  • At least 2 years' experience in a retail or hospitality environment.
  • Exceptional communication and a passion for providing an electrifying customer experience.
  • Self-motivated and passionate about your team's development and setting them up for success.
  • Lead with empathy, compassion and are open-minded.
  • Highly driven about the store's success and passionate about the Honey B brand.
  • Doesn't shy away from conflict, is resilient, and able to manage expectations.
  • Able to advise and direct communication with confidence.

Honey Benefits:

  • Generous Retail Incentive Programs.
  • A playful and empowering work environment.
  • Global Australian organisation.
  • Career progression and ongoing training opportunities.
  • Opportunity to participate in initiatives that can lead to incentives.
  • Generous Product Discounts.

Honey Birdette is an equal opportunity employer. Here at HB we value honeys of all shapes, sizes, ethnicities, and orientations. If you've been longing for a workplace that's fuelled by self-empowerment & self-love, please apply! All applicants must be 18 years old to apply. This role requires willingness to work shifts in alignment with a retail environment.

Assistant Boutique Manager | Westfield London employer: Honey Birdette

Honey Birdette is an exceptional employer that fosters a playful and empowering work environment, perfect for those passionate about retail and customer experience. With generous retail incentive programs, career progression opportunities, and a commitment to diversity and inclusion, employees are encouraged to thrive both personally and professionally. Located in the vibrant Westfield London, this role offers a unique chance to be part of a luxury lifestyle brand that celebrates beauty and confidence.
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Contact Detail:

Honey Birdette Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Boutique Manager | Westfield London

✨Tip Number 1

Get to know the brand inside out! Before your interview, dive into Honey Birdette's ethos and products. This way, you can show off your passion and understanding of what makes them unique, which will definitely impress the hiring team.

✨Tip Number 2

Practice your storytelling skills! As an Assistant Boutique Manager, you'll need to enchant customers with engaging narratives about the products. Think of a few personal stories or experiences that highlight your customer service skills and how you’ve empowered others in previous roles.

✨Tip Number 3

Showcase your leadership style! Be ready to discuss how you’ve led teams in the past. Share examples of how you’ve motivated your colleagues and created a positive work environment, as this aligns perfectly with the Honey Birdette vibe.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you note expressing your excitement about the role. It’s a great way to keep the conversation going and show that you’re genuinely interested in joining the Honey Birdette family.

We think you need these skills to ace Assistant Boutique Manager | Westfield London

Exceptional Communication
Customer Engagement
Sales Target Achievement
Team Leadership
Coaching and Feedback
Empathy
Conflict Management
Self-Motivation
Passion for Team Development
Retail Experience
Positive Attitude
Resilience
Product Knowledge
Collaboration

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the Honey Birdette brand shine through. We want to see how much you love empowering others and creating unforgettable experiences for our customers.

Tailor Your CV: Make sure to customise your CV to highlight your retail or hospitality experience. We’re looking for those standout moments where you’ve driven sales or enhanced customer satisfaction—so don’t hold back!

Be Authentic: We value individuality, so be yourself in your application. Share your unique story and how your personal characteristics align with our brand’s ethos of empowerment and confidence.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our fabulous team!

How to prepare for a job interview at Honey Birdette

✨Know the Brand Inside Out

Before your interview, dive deep into Honey Birdette's brand values and product offerings. Understand their unique selling points and how they empower women. This knowledge will help you connect with the interviewers and show your genuine interest in the role.

✨Showcase Your Leadership Skills

As an Assistant Boutique Manager, you'll be leading a team. Prepare examples of how you've successfully motivated and developed team members in the past. Highlight your ability to provide constructive feedback and create a positive work environment.

✨Prepare for Customer Scenarios

Think about potential customer service scenarios you might face in the boutique. Be ready to discuss how you'd handle difficult situations or enhance customer experiences. This will demonstrate your problem-solving skills and commitment to exceptional service.

✨Emphasise Your Communication Style

Exceptional communication is key for this role. Practice articulating your thoughts clearly and confidently. During the interview, focus on how you can engage with both customers and your team, ensuring everyone feels valued and heard.

Assistant Boutique Manager | Westfield London
Honey Birdette
Location: London

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