At a Glance
- Tasks: Lead a vibrant team to achieve sales goals and create unforgettable customer experiences.
- Company: Join Honey Birdette, a bold luxury lingerie brand empowering women.
- Benefits: Exciting incentives, generous discounts, and opportunities for career growth.
- Other info: Open to all backgrounds; we value diversity and individuality.
- Why this job: Be part of a playful environment that celebrates self-empowerment and confidence.
- Qualifications: 2+ years in retail or hospitality with exceptional communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Bold, innovative and just a tad naughtier than you would expect, Honey Birdette are looking for a captivating leader to join our Hive!
About Honey B
Honey Birdette was created by women for women, to offer an experience unlike any other lingerie retailer.
We are a luxury lifestyle brand offering high-end lingerie and premium bedroom accessories.
Bold, innovative and a little naughtier than you would expect, Honey Birdette has quickly become the most talked about lingerie brands.
We inspire, create curiosity, and empower women through their beauty and confidence.
The Role
- As the
- Assistant
Boutique Manager , you will be empowering, enchanting and storytelling focused to lead your team of honeys towards achieving high commercial outcomes, guide best practice customer service, and encouraging of each honey’s individual characteristics.
To be successful in this role, you will possess the ability to be an exceptional communicator, knowledgeable on all the tips & tricks to build your team into a confident collaborative hive and drive positive red-carpet experiences for all honeys (and/or their partners) visiting Honey Birdette - ensuring they never fall short of product to fulfil their honey b needs. xx
This role reports into the respective Boutique & Area Manager.
- Key Resp onsibilities
- Driving and achieving sales and KPI targets across your Boutique.
- Raising customer engagement & satisfaction.
- Empowering and encouraging of honeys needs and guiding their exploration in a positive note.
- Leading, coaching and providing feedback to honey team.
- Your Sweet Spots
- (About You)
- At least 2-years’ experience in retail or hospitality environment
- Exceptional communication and an aching for providing an electrifying customer experience.
- Self-motivated and passionate about your team’s development and setting them up for success.
- Lead with empathy, compassion and are open-minded.
- Highly driven about the store success and passionate about the Honey B brand.
- Doesn’t shy away from conflict, is resilient, and able to manage expectations.
- Able to advise and direct communication with confidence.
- Honey Benefits
- Generous Retail Incentive Programs: Fancy a pair of Louboutins? How about an overseas trip? Or maybe a share in 15K worth of a shopping spree for you and your winning boutique!
- A playful and empowering work environment
- Global Australian organisation | find us in AUS, UK, & USA
- Career progression and on-going training opportunities
- Opportunity to participate in initiatives that can lead to incentives like money to spend on product, all the way through to overseas trips (yes honey, you read that right xx)
- Generous Product Discounts
- We love you just the way you are, honey xx
Honey Birdette is an equal opportunity employer.
Here at HB we value honeys of all shapes, sizes, ethnicities, and orientations - at the end of the day, we’re all lovers.
If you’ve been longing for a workplace that’s fuelled by self-empowerment & self-love, please apply!
- We can’t wait to meet you, honey . xx
- All applicants must be 18 years old to apply.
- This role requires willingness to work shifts in alignment with a retail environment
Assistant Boutique Manager (interim) | Stratford in London employer: Honey Birdette
Honey Birdette is an exceptional employer that fosters a vibrant and supportive work culture in the heart of London. As a Luxury Lingerie Sales Associate, you'll not only enjoy generous employee discounts and incentive programs but also benefit from continuous training and career progression opportunities within a globally recognised brand. Join us to be part of a passionate team dedicated to delivering a luxurious customer experience while growing your career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Boutique Manager (interim) | Stratford in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Honey Birdette, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Honey Birdette!
We think you need these skills to ace Assistant Boutique Manager (interim) | Stratford in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Honey Birdette, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Honey Birdette and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Honey Birdette that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Honey Birdette
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
