At a Glance
- Tasks: Lead a vibrant team to achieve sales goals and create unforgettable customer experiences.
- Company: Join Honey Birdette, a bold luxury lingerie brand empowering women.
- Benefits: Exciting incentives, generous discounts, and opportunities for career growth.
- Why this job: Be part of a playful environment that celebrates self-love and empowerment.
- Qualifications: 2+ years in retail or hospitality with exceptional communication skills.
- Other info: Open to all backgrounds; we value diversity and individuality.
The predicted salary is between 28800 - 43200 £ per year.
Bold, innovative and just a tad naughtier than you would expect, Honey Birdette are looking for a captivating leader to join our Hive!
About Honey B
Honey Birdette was created by women for women, to offer an experience unlike any other lingerie retailer. We are a luxury lifestyle brand offering high-end lingerie and premium bedroom accessories. We inspire, create curiosity, and empower women through their beauty and confidence.
The Role
As the Boutique Manager, you will be empowering, enchanting and storytelling focused to lead your team of honeys towards achieving high commercial outcomes, guide best practice customer service, and encouraging of each honey’s individual characteristics. To be successful in this role, you will possess the ability to be an exceptional communicator, knowledgeable on all the tips & tricks to build your team into a confident collaborative hive and drive positive red-carpet experiences for all honeys (and/or their partners) visiting Honey Birdette.
This role reports into the respective Area Manager.
Key Responsibilities
- Driving and achieving sales and KPI targets across your Boutique.
- Raising customer engagement & satisfaction.
- Empowering and encouraging of honeys needs and guiding their exploration in a positive note.
- Leading, coaching and providing feedback to honey team.
Your Sweet Spots (About You)
- At least 2-years’ experience in retail or hospitality environment.
- Exceptional communication and an aching for providing an electrifying customer experience.
- Self-motivated and passionate about your team’s development and setting them up for success.
- Lead with empathy, compassion and are open-minded.
- Highly driven about the store success and passionate about the Honey B brand.
- Doesn’t shy away from conflict, is resilient, and able to manage expectations.
- Able to advise and direct communication with confidence.
Honey Benefits
- Generous Retail Incentive Programs: Fancy a pair of Louboutins? How about an overseas trip? Or maybe a share in 15K worth of a shopping spree for you and your winning boutique!
- A playful and empowering work environment.
- Global Australian organisation | find us in AUS, UK, & USA.
- Career progression and on-going training opportunities.
- Opportunity to participate in initiatives that can lead to incentives like money to spend on product, all the way through to overseas trips.
- Generous Product Discounts.
Honey Birdette is an equal opportunity employer. Here at HB we value honeys of all shapes, sizes, ethnicities, and orientations - at the end of the day, we’re all lovers. If you’ve been longing for a workplace that’s fuelled by self-empowerment & self-love, please apply! We can’t wait to meet you, honey.
* All applicants must be 18 years old to apply.
* This role requires willingness to work shifts in alignment with a retail environment.
Boutique Manager | Covent Gardens in City of Westminster employer: Honey Birdette
Contact Detail:
Honey Birdette Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Manager | Covent Gardens in City of Westminster
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Honey Birdette's ethos and products. This way, you can show off your passion and understanding of what makes the brand unique, which will definitely impress the hiring team.
✨Tip Number 2
Practice your storytelling skills! As a Boutique Manager, you'll need to enchant customers with engaging narratives about the products. Think of a few personal stories or experiences that highlight your customer service skills and how you empower others.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events where Honey Birdette is present. Building relationships can give you insider knowledge and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hive and ready to contribute to our buzzing community!
We think you need these skills to ace Boutique Manager | Covent Gardens in City of Westminster
Some tips for your application 🫡
Be Bold and Authentic: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and flair. Remember, Honey Birdette is all about empowerment and confidence!
Tailor Your Application: Make sure to customise your application for the Boutique Manager role. Highlight your experience in retail or hospitality and how it aligns with our values. Show us how you can lead a team and create those electrifying customer experiences we love!
Showcase Your Communication Skills: As an exceptional communicator, it's crucial to demonstrate this in your written application. Use clear and engaging language, and don’t shy away from sharing examples of how you've successfully communicated with teams or customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy – just a few clicks and you’re on your way to joining our Hive!
How to prepare for a job interview at Honey Birdette
✨Know Your Honey Birdette
Before stepping into the interview, make sure you’re well-versed in Honey Birdette’s brand values and products. Familiarise yourself with their unique offerings and what sets them apart in the lingerie market. This will not only show your enthusiasm but also help you connect your experience to their brand ethos.
✨Showcase Your Leadership Style
As a potential Boutique Manager, it’s crucial to demonstrate your leadership skills. Prepare examples of how you've empowered teams in the past, especially in retail or hospitality. Highlight your ability to coach and inspire others, as this aligns perfectly with the role's focus on developing a confident and collaborative team.
✨Emphasise Customer Experience
Honey Birdette is all about creating electrifying customer experiences. Be ready to discuss specific strategies you’ve used to enhance customer engagement and satisfaction. Share stories that illustrate your knack for turning a regular shopping trip into a memorable experience, showcasing your understanding of the brand's playful and empowering vibe.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and conflict management skills. Think about times when you had to handle difficult situations or manage expectations. Practising these scenarios will help you articulate your thought process and demonstrate your resilience, which is key for this role.