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For Companies At a Glance
- Tasks: Lead a dynamic team to achieve sales goals and create unforgettable customer experiences.
- Company: Join Honey Birdette, a bold luxury lingerie brand empowering women through beauty and confidence.
- Benefits: Enjoy generous incentives, product discounts, and a playful work environment with career growth opportunities.
- Why this job: Be part of a vibrant culture that values self-empowerment and celebrates individuality.
- Qualifications: 2+ years in retail or hospitality, exceptional communication skills, and a passion for team development.
- Other info: Must be 18+ and willing to work flexible retail shifts.
The predicted salary is between 24000 - 36000 £ per year.
Bold, innovative and just a tad naughtier than you would expect, Honey Birdette are looking for a captivating leader to join our Hive!
About Honey Birdette
Honey Birdette was created by women for women, to offer an experience unlike any other lingerie retailer. We are a luxury lifestyle brand offering high-end lingerie and premium bedroom accessories. Bold, innovative and a little naughtier than you would expect, Honey Birdette has quickly become the most talked about lingerie brand. We inspire, create curiosity, and empower women through their beauty and confidence.
The Role
As the Boutique Manager, you will be empowering, enchanting and storytelling focused to lead your team of honeys towards achieving high commercial outcomes, guiding best practice customer service, and encouraging each honey’s individual characteristics. To be successful in this role, you will possess the ability to be an exceptional communicator, knowledgeable on all the tips & tricks to build your team into a confident collaborative hive and drive positive red-carpet experiences for all honeys (and/or their partners) visiting Honey Birdette - ensuring they never fall short of product to fulfill their honey b needs. This role reports into the respective Area Manager.
Key Responsibilities
- Driving and achieving sales and KPI targets across your Boutique.
- Raising customer engagement & satisfaction.
- Empowering and encouraging honeys' needs and guiding their exploration in a positive note.
- Leading, coaching and providing feedback to the honey team.
Your Sweet Spots (About You)
- At least 2 years’ experience in a retail or hospitality environment.
- Exceptional communication and a passion for providing an electrifying customer experience.
- Self-motivated and passionate about your team’s development and setting them up for success.
- Lead with empathy, compassion, and an open mind.
- Highly driven about the store's success and passionate about the Honey Birdette brand.
- Doesn’t shy away from conflict, is resilient, and able to manage expectations.
- Able to advise and direct communication with confidence.
Honey Benefits
- Generous Retail Incentive Programs: Fancy a pair of Louboutins? How about an overseas trip? Or maybe a share in 15K worth of a shopping spree for you and your winning boutique!
- A playful and empowering work environment.
- Global Australian organisation | find us in AUS, UK, & USA.
- Career progression and ongoing training opportunities.
- Opportunity to participate in initiatives that can lead to incentives like money to spend on products, all the way through to overseas trips.
- Generous Product Discounts.
We love you just the way you are, honey! Honey Birdette is an equal opportunity employer. Here at HB we value honeys of all shapes, sizes, ethnicities, and orientations - at the end of the day, we’re all lovers. If you’ve been longing for a workplace that’s fueled by self-empowerment & self-love, please apply! We can’t wait to meet you, honey!
* All applicants must be 18 years old to apply.
* This role requires willingness to work shifts in alignment with a retail environment.
Boutique Manager | White City employer: Honey Birdette
Contact Detail:
Honey Birdette Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Manager | White City
✨Tip Number 1
Familiarise yourself with Honey Birdette's brand values and unique selling points. Understanding their bold and innovative approach will help you convey your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight any experiences where you empowered team members or improved customer engagement.
✨Tip Number 3
Research the latest trends in retail and customer service, especially in the luxury lingerie market. Being knowledgeable about current trends will demonstrate your commitment to providing an electrifying customer experience.
✨Tip Number 4
Prepare to discuss how you handle conflict and manage expectations. Providing specific examples of your resilience and problem-solving abilities will show that you're ready to lead a dynamic team.
We think you need these skills to ace Boutique Manager | White City
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Honey Birdette's unique brand identity. Highlight your understanding of their bold and innovative approach in your application, showcasing how you align with their values.
Tailor Your CV: Ensure your CV reflects relevant experience in retail or hospitality, particularly focusing on leadership roles. Emphasise your ability to drive sales and enhance customer experiences, as these are key aspects of the Boutique Manager role.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for empowering teams and creating exceptional customer experiences. Use engaging language that mirrors the playful tone of Honey Birdette.
Showcase Your Communication Skills: In your application, provide examples of how you've successfully communicated with teams and customers in the past. This is crucial for a role that requires exceptional communication and the ability to lead with empathy.
How to prepare for a job interview at Honey Birdette
✨Show Your Passion for the Brand
Honey Birdette is all about empowerment and confidence, so make sure to express your enthusiasm for the brand during the interview. Share what you love about their products and how you connect with their mission to inspire women.
✨Demonstrate Leadership Skills
As a Boutique Manager, you'll need to lead and motivate your team. Prepare examples of how you've successfully managed a team in the past, focusing on your ability to coach, provide feedback, and create a positive work environment.
✨Prepare for Customer Engagement Scenarios
Expect questions about how you would handle various customer service situations. Think of specific instances where you've gone above and beyond to ensure customer satisfaction, as this aligns with Honey Birdette's focus on creating electrifying experiences.
✨Emphasise Your Communication Skills
Exceptional communication is key for this role. Be ready to discuss how you effectively communicate with both customers and team members. Highlight any experience you have in conflict resolution and managing expectations, as these are crucial in a retail environment.
