At a Glance
- Tasks: Deliver warm service and support events in a vibrant restaurant setting.
- Company: Join the Hartley Arms, part of a community-focused food business.
- Benefits: Enjoy regular hours, free meals, and a 20% staff discount.
- Other info: Great training and progression opportunities await you!
- Why this job: Be part of a friendly team creating memorable guest experiences.
- Qualifications: Customer-focused attitude; previous experience is a bonus but not required.
The predicted salary is between 30285 - 37015 £ per year.
The Hartley Arms is part of Honesty Group – a people-first, community-led food business. We’re known for warm hospitality, great food made by hand, and spaces where locals, families and guests feel genuinely welcome. Our restaurant and private function room host everything from relaxed lunches to special events and celebrations.
We’re looking for a friendly, reliable Front of House Assistant to support service in our restaurant and private function room. You’ll play a key part in creating great guest experiences day to day, as well as helping deliver smooth, memorable events and private bookings. This is a hands‑on, varied role – no two shifts are the same.
Working Hours
This is a 30 HR contract.
What You’ll Do
- Deliver warm, attentive service in the restaurant and at private events
- Set up, run and reset the function room for bookings and functions
- Prepare drinks and support food service in line with food safety standards
- Answer phone enquiries and support reservations and bookings
- Take in deliveries, rotate stock and complete temperature checks
- Keep front-of-house areas clean, tidy and welcoming
- Support end‑of‑day tasks including cleaning, waste logs, cashing up and lock up
What We’re Looking For
- A friendly, customer‑focused approach and great communication skills
- Comfortable in a busy, varied front‑of‑house environment
- Happy supporting both everyday service and private functions/events
- Reliable, organised and a good team player
- Previous hospitality experience helpful but not essential – full training provided
What You’ll Get
- Regular contracted hours
- Regular days off (The Hartley Arms is closed Mondays & Tuesdays)
- Free meal on shift
- 20% staff discount on Honesty products
- Training and genuine progression opportunities within Honesty Group
Hartley Arms Front of House Assistant in Newbury employer: Honesty Group
Honesty Group is an exceptional employer that prioritises the well-being and growth of its team members. With a strong focus on Real Living Wage compensation, comprehensive training, and a supportive work culture, employees can thrive in their roles while enjoying benefits like staff meals and discounts. Located in a vibrant area, this position offers a unique opportunity to be part of a dedicated team committed to service excellence in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Hartley Arms Front of House Assistant in Newbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Honesty Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Honesty Group
Don't be shy about reaching out to Honesty Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hartley Arms Front of House Assistant in Newbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Honesty Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Honesty Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
