At a Glance
- Tasks: Lead daily pub operations, manage shifts, and ensure top-notch customer service.
- Company: Honesty Group is a growing food business with pubs, coffee shops, and a farm shop.
- Benefits: Enjoy secure contracts, competitive wages, free meals, and discounts on products and courses.
- Other info: Potential career paths include management roles and culinary positions.
- Why this job: Join a supportive team with clear career paths and opportunities for growth in hospitality.
- Qualifications: Experience in pub or hotel settings, strong teamwork, and computer skills required.
The predicted salary is between 24000 - 36000 £ per year.
About us
Honesty Group is a food business who care about their food, where it comes from, what is in it and how it is produced. Founded by Romilla Arber in 2014, the business has since grown and is encouraging people everyday to care more about the food they consume. We now run 2 pubs, 2 farm shops, and 9 coffee shops (and counting!)
Honesty Group at the Crown and Garter: Bar, Restaurant and Hotel
We are looking for an exceptional Front of House Supervisor to join our our small, hardworking team. You will oversee the day-to-day running of the pub, ensuring all shifts run smoothly with adequate staffing levels on each service, interacting with the customers to promote Honesty and working towards excellent levels of service.
In return for your hard work, we offer:
- Secure employment contracts
- Wages which keep up with the Real Living Wage
- Full training and opportunity to develop within the business
- Free meal on duty
- 20% off all products
- Discounted Cookery School Courses
- Employee Wellness Programme for 2023, a plan with workshops, fun challenges and information/toolkits to support staff and help promote healthy living and wellness across the group
Future opportunities
There are many opportunities within Honesty Group, and we want to help you reach your dream role. Once you’re working for us, we will work with you to progress your career in hospitality in whichever way you want to. We are very proud that all of our current supervisors and managers once started with us as Coffee Shop Assistants.
- Area Managers
- Chefs
- Administration
- And many more!
MAIN AREAS OF RESPONSIBILITY
- To run Bar, Restaurant and Hotel shifts, including:
- Organizing the shifts service (forecast, table plan, staff duties
- To check in and check out hotel guests
- To ensure the correct implementation of opening and closing procedures
- To ensure efficient close of pub, cash up and ensure the premises are safe and secured when leaving
- Oversee the cellar management
- Carry out new staff induction and training
- To support the General Manager for the FoH team, including:
- Continuous training and development.
- Management of Events and Large bookings;
- FOH training and development.
- To adhere to and maintain the H&S, Licensing Legislation and Fire Evacuation procedures.
- To oversee the hotel reservations, bookings, and group reservations including:
- Check ins and Checkouts
- Invoicing and payments
- Housekeeping (room checks and procedures)
- Liaising with the FoH and General Manager
- To ensure preventative maintenance is carried on, and that all the issues (breakages, repairs, etc) are reported in due time.
- To develop and increase the client base in conjunction with the General Manager and marketing team
KEY COMPETENCIES
- Team Player
- Computer Literate
- Management skills
- Previous experience in working in a pub/hotel with rooms
- Able to work in a fast pace environment where quality, standards and customer satisafraction are priority
- Honesty and integrity
- Interpersonal skills
- Communication skills
#J-18808-Ljbffr
Front Of House Supervisor in Hungerford employer: Honesty Group
Honesty Group offers a unique opportunity for aspiring chefs to thrive in a supportive farm-to-table environment. With a focus on fresh, seasonal ingredients and a commitment to employee growth, our Farm Kitchen fosters a collaborative work culture where creativity is encouraged. Enjoy a balanced 30-hour work week over four days, allowing you to pursue your passion for cooking while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Supervisor in Hungerford
✨Tip Number 1
Familiarise yourself with Honesty Group's values and mission. Understanding their commitment to quality ingredients and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlighting your experience in training and developing staff will resonate well with the hiring team.
✨Tip Number 3
Network within the hospitality industry, especially with those who have worked at Honesty Group or similar establishments. Personal connections can provide valuable insights and potentially recommend you for the position.
✨Tip Number 4
Be prepared to discuss how you would handle specific scenarios related to pub operations, such as managing busy shifts or resolving customer complaints. This will demonstrate your problem-solving abilities and readiness for the role.
We think you need these skills to ace Front Of House Supervisor in Hungerford
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Front of House Supervisor position. Understand the key responsibilities and required competencies, such as managing shifts, overseeing staff training, and ensuring customer satisfaction.
Tailor Your CV:Customise your CV to highlight relevant experience in hospitality, particularly in pub or hotel settings. Emphasise your skills in team management, customer service, and any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the hospitality industry and your alignment with Honesty Group's values. Mention specific experiences that demonstrate your ability to manage operations and engage with customers effectively.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Honesty Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about your previous experiences and what you love about working in a fast-paced environment, especially in pubs or hotels.
✨Demonstrate Leadership Skills
As a Front of House Supervisor, you'll need to manage a team effectively. Be prepared to discuss examples of how you've led a team in the past, handled conflicts, or trained new staff members.
✨Know the Company Values
Research Honesty Group and understand their commitment to quality food and customer service. Mention how your values align with theirs and how you can contribute to maintaining their high standards.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as a busy shift or a difficult customer. Think through potential scenarios and your responses to demonstrate your problem-solving skills and ability to stay calm under pressure.
