At a Glance
- Tasks: Lead daily pub operations, manage shifts, and ensure top-notch customer service.
- Company: Honesty Group is a growing food business with pubs, coffee shops, and a farm shop.
- Benefits: Enjoy secure contracts, competitive wages, free meals, and discounts on products and courses.
- Other info: Potential career paths include management roles and culinary positions.
- Why this job: Join a supportive team with clear career paths and opportunities for growth in hospitality.
- Qualifications: Experience in pub or hotel settings, strong teamwork, and computer skills required.
The predicted salary is between 24000 - 36000 £ per year.
About us
Honesty Group is a food business who care about their food, where it comes from, what is in it and how it is produced. Founded by Romilla Arber in 2014, the business has since grown and is encouraging people everyday to care more about the food they consume. We now run 2 pubs, 2 farm shops, and 9 coffee shops (and counting!)
Honesty Group at the Crown and Garter: Bar, Restaurant and Hotel
We are looking for an exceptional Front of House Supervisor to join our our small, hardworking team. You will oversee the day-to-day running of the pub, ensuring all shifts run smoothly with adequate staffing levels on each service, interacting with the customers to promote Honesty and working towards excellent levels of service.
In return for your hard work, we offer:
- Secure employment contracts
- Wages which keep up with the Real Living Wage
- Full training and opportunity to develop within the business
- Free meal on duty
- 20% off all products
- Discounted Cookery School Courses
- Employee Wellness Programme for 2023, a plan with workshops, fun challenges and information/toolkits to support staff and help promote healthy living and wellness across the group
Future opportunities
There are many opportunities within Honesty Group, and we want to help you reach your dream role. Once you’re working for us, we will work with you to progress your career in hospitality in whichever way you want to. We are very proud that all of our current supervisors and managers once started with us as Coffee Shop Assistants.
- Area Managers
- Chefs
- Administration
- And many more!
MAIN AREAS OF RESPONSIBILITY
- To run Bar, Restaurant and Hotel shifts, including:
- Organizing the shifts service (forecast, table plan, staff duties
- To check in and check out hotel guests
- To ensure the correct implementation of opening and closing procedures
- To ensure efficient close of pub, cash up and ensure the premises are safe and secured when leaving
- Oversee the cellar management
- Carry out new staff induction and training
- To support the General Manager for the FoH team, including:
- Continuous training and development.
- Management of Events and Large bookings;
- FOH training and development.
- To adhere to and maintain the H&S, Licensing Legislation and Fire Evacuation procedures.
- To oversee the hotel reservations, bookings, and group reservations including:
- Check ins and Checkouts
- Invoicing and payments
- Housekeeping (room checks and procedures)
- Liaising with the FoH and General Manager
- To ensure preventative maintenance is carried on, and that all the issues (breakages, repairs, etc) are reported in due time.
- To develop and increase the client base in conjunction with the General Manager and marketing team
KEY COMPETENCIES
- Team Player
- Computer Literate
- Management skills
- Previous experience in working in a pub/hotel with rooms
- Able to work in a fast pace environment where quality, standards and customer satisafraction are priority
- Honesty and integrity
- Interpersonal skills
- Communication skills
#J-18808-Ljbffr
Front Of House Supervisor in Hungerford employer: Honesty Group
Honesty Group offers a unique opportunity for aspiring chefs to thrive in a supportive farm-to-table environment. With a focus on fresh, seasonal ingredients and a commitment to employee growth, our Farm Kitchen fosters a collaborative work culture where creativity is encouraged. Enjoy a balanced 30-hour work week over four days, allowing you to pursue your passion for cooking while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Supervisor in Hungerford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Honesty Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Honesty Group
Don't be shy about reaching out to Honesty Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Of House Supervisor in Hungerford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Honesty Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Honesty Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
