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- Tasks: Lead daily pub operations, manage shifts, and ensure top-notch customer service.
- Company: Honesty Group is a growing food business with pubs, coffee shops, and a farm shop.
- Benefits: Enjoy secure contracts, competitive wages, free meals, and discounts on products and courses.
- Why this job: Join a supportive team with clear career paths and opportunities for growth in hospitality.
- Qualifications: Experience in pub or hotel settings, strong teamwork, and computer skills required.
- Other info: Potential career paths include management roles and culinary positions.
The predicted salary is between 24000 - 36000 £ per year.
About Us Honesty Group is a food business who care about their food — where it comes from, what is in it and how it is produced.
Founded by Romilla Arber in ****, the business has grown steadily and inspires people every day to care more about the food they consume.
At the Crown and Garter – a vibrant Bar, Restaurant and Hotel – we champion quality, integrity and hospitality.
We are now looking for an exceptional Front of House Supervisor to join our hardworking team and help us deliver excellent service every day.
What\’s in it for You We value our people and offer: Secure employment contract Competitive pay – £***** per hour Full training and career development opportunities Free meal while on duty 20% staff discount on all products Discounted Cookery School Courses We are proud that many of our supervisors and managers started their journeys with us as Coffee Shop Assistants.
Hours and Shifts: 37.5 hours per week (Work life balance, one shift per weekend) Key Responsibilities As Front of House Supervisor , you will: Lead the day-to-day operations of the pub, restaurant and hotel, including: Organising and overseeing shift service, staffing levels and table plans Preparing rotas and managing holiday and time-off requests Ensuring opening, closing and cash-up procedures are completed accurately Monitoring cellar management, stock control and rotation Supporting new staff inductions and ongoing training Support the General Manager with: Staff development and performance management Disciplinary and grievance procedures Continuous training programmes Work closely with the kitchen team to: Assist with new menu roll-outs Manage events and large bookings Manage the hotel operations including: Check-ins and check-outs Reservations and invoicing Housekeeping coordination Support the coffee shop team daily by: Liaising with FoH and General Managers Ensuring appropriate stock and staffing levels Maintain high standards of: Health Safety compliance Licensing and fire evacuation procedures Preventative maintenance reporting Who We\’re Looking For You\’ll be successful if you are: ? A skilled team player with strong interpersonal skills ? Computer literate and organised ? Experienced in pub/hotel operations (with rooms) ? Comfortable working in a fast-paced environment ? Committed to high standards of quality, service and customer satisfaction ? Honest, reliable and proactive
Front Of House Supervisor employer: Honesty Group
Contact Detail:
Honesty Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House Supervisor
✨Tip Number 1
Familiarise yourself with Honesty Group's values and mission. Understanding their commitment to quality ingredients and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlighting your experience in training and developing staff will resonate well with the hiring team.
✨Tip Number 3
Network within the hospitality industry, especially with those who have worked at Honesty Group or similar establishments. Personal connections can provide valuable insights and potentially recommend you for the position.
✨Tip Number 4
Be prepared to discuss how you would handle specific scenarios related to pub operations, such as managing busy shifts or resolving customer complaints. This will demonstrate your problem-solving abilities and readiness for the role.
We think you need these skills to ace Front Of House Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Front of House Supervisor position. Understand the key responsibilities and required competencies, such as managing shifts, overseeing staff training, and ensuring customer satisfaction.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality, particularly in pub or hotel settings. Emphasise your skills in team management, customer service, and any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your alignment with Honesty Group's values. Mention specific experiences that demonstrate your ability to manage operations and engage with customers effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Honesty Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about your previous experiences and what you love about working in a fast-paced environment, especially in pubs or hotels.
✨Demonstrate Leadership Skills
As a Front of House Supervisor, you'll need to manage a team effectively. Be prepared to discuss examples of how you've led a team in the past, handled conflicts, or trained new staff members.
✨Know the Company Values
Research Honesty Group and understand their commitment to quality food and customer service. Mention how your values align with theirs and how you can contribute to maintaining their high standards.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as a busy shift or a difficult customer. Think through potential scenarios and your responses to demonstrate your problem-solving skills and ability to stay calm under pressure.
