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For Companies At a Glance
- Tasks: Lead daily operations in a vibrant bar, restaurant, and hotel environment.
- Company: Honesty Group, a food business dedicated to quality and integrity.
- Benefits: Competitive pay, free meals, staff discounts, and career development opportunities.
- Why this job: Join a passionate team and inspire others to care about food quality.
- Qualifications: Experience in pub/hotel operations and strong interpersonal skills.
- Other info: Flexible hours with a focus on work-life balance and growth.
The predicted salary is between 11 - 16 £ per hour.
Honesty Group is a food business that cares about their food — where it comes from, what is in it and how it is produced. Founded by Romilla Arber in 2014, the business has grown steadily and inspires people every day to care more about the food they consume.
At the Crown and Garter – a vibrant Bar, Restaurant and Hotel – we champion quality, integrity and hospitality. We are now looking for an exceptional Front of House Supervisor to join our hardworking team and help us deliver excellent service every day.
What’s in it for You
- Secure employment contract
- Competitive pay – £13.33 per hour
- Full training and career development opportunities
- Free meal while on duty
- 20% staff discount on all products
- Discounted Cookery School Courses
We are proud that many of our supervisors and managers started their journeys with us as Coffee Shop Assistants.
Hours and Shifts
37.5 hours per week (Work life balance, one shift per weekend)
Key Responsibilities
- Lead the day-to-day operations of the pub, restaurant and hotel, including:
- Organising and overseeing shift service, staffing levels and table plans
- Preparing rotas and managing holiday and time-off requests
- Ensuring opening, closing and cash-up procedures are completed accurately
- Monitoring cellar management, stock control and rotation
- Supporting new staff inductions and ongoing training
- Staff development and performance management
- Disciplinary and grievance procedures
- Continuous training programmes
- Assist with new menu roll-outs
- Manage events and large bookings
- Check-ins and check-outs
- Reservations and invoicing
- Housekeeping coordination
- Liaising with FoH and General Managers
- Ensuring appropriate stock and staffing levels
- Health & Safety compliance
- Licensing and fire evacuation procedures
- Preventative maintenance reporting
Who We’re Looking For
- A skilled team player with strong interpersonal skills
- Computer literate and organised
- Experienced in pub/hotel operations (with rooms)
- Comfortable working in a fast-paced environment
- Committed to high standards of quality, service and customer satisfaction
- Honest, reliable and proactive
Front of House Team Lead employer: Honesty Group Ltd
Contact Detail:
Honesty Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Lead
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Front of House Team Lead, you'll need to shine in customer service. Role-play with a friend or family member to get comfortable handling different scenarios that might come up during your shift.
✨Tip Number 3
Prepare some questions for your interview! Asking about staff development opportunities or how they maintain high standards shows that you're serious about growing with the company and contributing to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the Honesty Group family right from the start.
We think you need these skills to ace Front of House Team Lead
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through. We value honesty and integrity, so don’t be afraid to share your genuine passion for food and hospitality.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in pub or hotel operations. We want to see how your skills align with our values and the role of Front of House Team Lead.
Showcase Your Team Spirit: As a skilled team player, it’s important to demonstrate your interpersonal skills. Share examples of how you've worked collaboratively in past roles, as we’re all about supporting each other at Honesty Group.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at the Crown and Garter!
How to prepare for a job interview at Honesty Group Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Honesty Group and their values. Understand their commitment to quality and integrity in food production. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Front of House Team Lead, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you've successfully organised shifts, trained new staff, or handled difficult situations. This will highlight your suitability for the role.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, like managing a busy service or resolving a customer complaint. Think through potential scenarios and how you would approach them, focusing on maintaining high standards of service and teamwork.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
