At a Glance
- Tasks: Lead the front-of-house team to deliver exceptional service and memorable guest experiences.
- Company: Join Honest Greens, a fast-growing restaurant brand focused on healthy eating.
- Benefits: Enjoy a daily meal, 50% product discount, and opportunities for professional growth.
- Other info: Dynamic environment with a commitment to sustainability and community impact.
- Why this job: Be part of a mission-driven team changing the food industry for the better.
- Qualifications: Fluent in French and English, with at least 1 year of hospitality experience.
The predicted salary is between 25000 - 30000 £ per year.
As a Shift Leader, you will coordinate the front‑of‑house team (servers and hosts) during services, ensuring exceptional service and a memorable experience for our guests. You will lead the operations in the room, resolve incidents in real‑time, and ensure that Honest Greens' standards are met at all times.
Responsibilities
- Coordinate and supervise the front‑of‑house team during services.
- Guarantee the quality of service and customer satisfaction.
- Manage incidents and resolve issues quickly and efficiently.
- Organize and prioritize tasks to ensure smooth service.
- Ensure compliance with operational protocols and hospitality standards.
- Participate in the training and support of new team members.
- Collaborate with the kitchen and cafeteria to optimize coordination and service times.
- Participate in the opening or closing of the establishment, depending on the department.
- Resolve incidents in real‑time and maintain the fluidity of service.
Qualifications
- Advanced level or native French (C1+) to communicate fluently with customers and the team.
- At least 1 year of experience in hospitality, preferably in supervisory or team leadership roles.
- Flexible hours to work on a rotating basis (Monday to Sunday and holidays).
- Experience supervising front‑of‑house teams on full services, ensuring the quality of service.
- Intermediate (B1‑B2) or advanced (C1+) English to welcome international clients.
Preferred Qualifications
- Experience in high‑traffic restaurants or organized chains.
- Training in hospitality, catering or leadership.
- Leadership skills, clear communication, organizational skills and the ability to motivate teams.
- Experience in opening/closing establishments, team building, and monitoring key performance indicators (KPIs) in the dining room.
Honest Greens is a fast‑growing, innovative restaurant brand with a clear mission: to improve society through authentic food. We believe that eating healthy should be simple, accessible and delicious. That's why we create gastronomic experiences that combine flavour, health and sustainability, integrating technology and new trends to help people take care of themselves and live better. We are here to change the rules of the industry. We rely on authentic, healthy and tasty cuisine, and on authentic people, eager to invest and evolve in a dynamic and committed environment. If you're looking for a place where you can be yourself, learn every day, and work as a team, you're right at Honest Greens.
What We Offer
- Integration into a fast‑growing company, at the forefront of the healthy eating revolution.
- An inclusive, dynamic work environment committed to sustainable values.
- Opportunities for professional development and continuing education.
- Active participation in a project that has a positive impact on the community and the environment.
- A permanent contract and job stability.
Advantages
- Daily meal at work.
- 50% discount to enjoy our products (monthly limit).
- Corporate events and team activities.
- Opportunities for internal development.
- Continuing education.
Shiftleader - Soho, London employer: honest greens
Honest Greens is an exceptional employer located in the vibrant Soho area of London, offering a dynamic and inclusive work environment that champions healthy eating and sustainability. As a Shift Leader, you will not only lead a passionate front-of-house team but also enjoy numerous benefits such as a permanent contract, daily meals, and opportunities for professional growth within a fast-growing company dedicated to making a positive impact on the community. Join us to be part of a team where your contributions are valued, and you can thrive in a culture that encourages authenticity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Shiftleader - Soho, London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Honest Greens' social media and website. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or resolved conflicts. Being able to share these stories will demonstrate your capability to manage the front-of-house team effectively.
✨Tip Number 3
Be ready to showcase your problem-solving skills! During the interview, you might be asked how you'd handle specific incidents. Prepare some scenarios in advance so you can confidently explain how you'd ensure smooth service and customer satisfaction.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shiftleader - Soho, London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to exceptional service and how you’ve made a difference in previous roles.
Tailor Your Application:Make sure to customise your CV and cover letter for the Shift Leader position. Highlight relevant experience, especially in supervising teams and ensuring quality service, to show us you're the perfect fit for Honest Greens.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great addition to our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and you can easily keep track of your application status!
How to prepare for a job interview at honest greens
✨Know the Company Inside Out
Before your interview, take some time to research Honest Greens. Understand their mission, values, and what sets them apart in the hospitality industry. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service quality. Be ready to discuss how you can bring that experience to Honest Greens.
✨Prepare for Real-Time Problem Solving
Expect questions that assess your ability to handle incidents on the spot. Think of scenarios where you've had to think quickly and resolve issues efficiently. Practising these responses will help you feel more confident during the interview.
✨Brush Up on Your Language Skills
Since the role requires advanced French and intermediate English, be prepared to demonstrate your language skills during the interview. You might be asked to converse in both languages, so practice common hospitality phrases and scenarios to ensure you're comfortable.
