As a Promoter, you are the first person a guest interacts with and the one who sets the tone for their whole visit, from before they walk into the moment they leave. Your job is to create a warm, welcoming and brand-consistent experience that makes every guest feel looked after. Your energy and attitude directly shape how each visit begins and ends.,
- Welcome and guide guests - deliver a warm, genuine welcome, anticipate needs, and help people understand how our service works.
- Tell the food story - explain our menu in an approachable way and make natural recommendations (sides, proteins, drinks, desserts) that enhance the experience, never pressure.
- Build loyalty - introduce guests to the Hg app and its benefits where appropriate and help convert first-time visitors into regulars.
- Manage expectations - keep guests informed and reassured during busy periods, communicating wait times calmly and turning potential frustration into a positive moment.
- Close warmly - give every guest a genuine farewell, ask about their experience, and invite happy guests to share a Google review.
- Read the room - stay visible and proactive, spot hesitant or confused guests, work the queue, and look for opportunities rather than waiting for them., £16.00 per hour - among the most competitive host rates in London
- Performance bonus - reward for hitting KPIs such as app downloads, Google reviews, mystery diner results and sales targets
- Structured training - brand induction, a two-week programme across our kitchen and front of house, plus a dedicated Service Masterclass
- Ongoing coaching - monthly coaching and quarterly masterclasses focused on hospitality excellence and human connection
- Real growth - a brand-new, professionalised role with clear progression as we expand across the UK
Genuinely warm, upbeat and high-energy - you love meeting people - Mission‑driven and values‑aligned, with a real interest in healthy, honest food
- A natural storyteller and brand ambassador
- Calm and unflappable under pressure, comfortable with a fast‑paced, high‑volume environment
- Reads people well and anticipates their needs
- Coachable and eager to learn - we value personality over experience
- Reliable, takes ownership, and a genuine team player with leadership potential
No prior hospitality experience? That's genuinely fine. If you have the right energy and attitude, we'll train you.
We're Hg - known as Honest Greens outside the UK. Born in Barcelona in 2017, we've become one of Europe's favourite places for Real Food: seasonal, Mediterranean-inspired dishes cooked from scratch with ethically sourced, never ultra-processed ingredients. Now we've brought that energy to London, and we're building something new: a Promoter role that turns the very first impression of Hg into a genuine competitive advantage. This isn't a traditional host job. We're hiring for personality over experience, warm, mission-aligned people who can read a room, tell our food story, and turn passers‑by into loyal regulars. If you light up when you meet people and love great food, we'll teach you the rest.
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Promoter / Host Ambassador - Soho, London employer: honest greens
At Honest Greens, we pride ourselves on fostering a vibrant and supportive work culture where every team member plays a crucial role in our success. As a Kitchen Porter, you'll benefit from comprehensive training, opportunities for personal growth, and the chance to work alongside passionate chefs in a dynamic environment. Located in the heart of the UK, we offer flexible hours and a commitment to maintaining a clean and safe kitchen, making it an ideal place for those seeking meaningful employment in the hospitality sector.
